RECEPTION AND CUSTOMER SERVICE EMPLOYEE (FR/DE)

Samvaz SA is a family-run company active since 1964 in metal machining in Châtel-St-Denis (Fribourg). The company has grown by developing, manufacturing, and marketing its own products, such as PIPEX® fasteners, the SAM® formwork system, RALI® planers, and TERSA® planer shafts, which are distributed in Switzerland, Europe, and around the world. The company employs approximately 140 people in total. As a significant economic player, Samvaz SA also has a social responsibility, which it assumes notably with a large photovoltaic park, its wood waste-based heating, and the subcontracting of some operations to protected workshops in the region.

We are looking for our future

YOUR RESPONSIBILITIES

• Ensure the reception of visitors and clients, as well as the management of the company's switchboard and general email inbox
• Manage the day-to-day activities related to the company's reception and provide administrative support to various departments
• Process and follow up on offers, submissions, and client orders
• Ensure follow-up of invoicing, credit notes, deposit slips, cash sales, and any non-conformities
• Respond to customer requests and manage the various customer service email inboxes

YOUR PROFILE

• You have a perfect command of French and German, both spoken and written. Any other language is a real asset
• You hold a commercial employee qualification or an equivalent qualification
• You have several years of experience in a similar role
• You have worked in the construction sector, a real asset
• You are dynamic and possess excellent reception, communication, and service skills
• You are recognized for your organizational skills and your ability to manage multiple priorities simultaneously
• You have excellent writing skills and are comfortable with standard computer tools and ERP systems

WHAT WE OFFER

• The opportunity to join a well-established and growing family business
• A varied role, rich in contacts within a dynamic environment
• Regular working hours offering a good work-life balance

Start Date: To be agreed upon

Are you the person we are looking for?

Then do not hesitate to send us your complete application file (cover letter, CV, certificates, and diplomas) via Jobup or by mail to:

SAMVAZ SA

Human Resources

Pra de Plan 25, 1618 Châtel-St-Denis