Collaborateur Accueil & Hospitality

Join Carrefour Belgium and meet motivated employees!
Since our over 700 stores or headquarters, we commit to satisfying our customers every day and work together towards a common goal: become the leader of food transition for all!

The Hospitality Collaborator ensures that each visit is a positive experience, where hospitality and professionalism are the key words. In addition to welcoming, you play a supporting role in creating a pleasant working environment. You act as the essential link between the outside world and internal colleagues.

Description of tasks

• Welcoming visitors & Hospitality : Ensure warm and professional visitor registration process while maintaining order in the welcome area.

• Communication & Telephony : Handle incoming calls and transmit messages with precision to concerned colleagues.

• Treatment of mail and packages : Manage normal, recommended, and sample mail distribution.

• Installation management : Ensure administrative management of coffee machines and water fountains, and exceptionally organize the café for meetings.

• Access & Mobility Management : Create and manage access badges and support fleet management (key management, barriers).

• Scheduling : Manage room occupancy schedules at headquarters.

• Safety & Incident Management : Support evacuation procedures and coordinate security services in case of an emergency.

• Ticket management : Manage the general mailbox and transform requests into technical tickets via the 'Fresh Service' tool.

• Supplier management : Act as a point of contact for cleaning, maintenance, and supply providers.

• Administrative follow-up & Stocks : Responsible for office material orders and tracking POs and invoices.

Your profile

• You are a native Dutch speaker with very good French knowledge or perfectly bilingual.

• Clients' orientation is your priority; you welcome each visitor with a smile and anticipate their needs.

• You communicate clearly and respectfully, even during peak hours.

• You demonstrate flexibility and openness to new work methods and technologies.

• You set professional boundaries and remain calm in unexpected situations.

• You manage administrative files and schedules with rigor and precision.

• You quickly learn to use new digital tools (telephony systems, badges, etc.).

• You have a team spirit and share relevant information with your colleagues.

Our offer

• A part-time CDI (18 hours).

• A salary conforming to market conditions and interesting extralegal benefits:

  • Lunch vouchers.

  • Group insurance

• Tailored training and real opportunities for career growth.

• A fascinating function within one of Europe's largest distributors.

At Carrefour, we want to attract and retain people - from all generations and horizons, each with their experience. We are convinced that this is how we can satisfy our customers, strengthen our results, and innovation force. If you become a Carrefour employee, you will be invited to positively engage in promoting our diversity policy.