Coffee Shop Supervisor

Main purpose of the job:

The successful applicant will be responsible for overseeing smooth operation of Coffee Shop, kitchen production, maintain consistency in all menu items and monitoring inventory and customer satisfaction.

Desirable education and experience:

• Matric is essential
• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 2 Years’ experience of progressive/kitchen management is compulsory
• Must be computer literate
• Experience with stock control, ordering and receiving

Knowledge, skills and competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry specific laws
• Management Skills
• Communication Skills
• Computer literate

Key areas of responsibility:

• Oversee smooth operation of Coffee Shop and kitchen production
• Maintain consistency for all menu items
• Monitoring inventory, ordering, stock taking and stock balancing
• To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
• Delivering excellent service
• To assist in all food production areas with basic food preparation in accordance with menu requirements
• To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
• To do regular stock takes as and when required
• To maintain temperature records as required and to report any variance
• Analyse and manage effectively all in unit costs
• All food wastage to be recorded and minimised
• Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
• Support, train, coach and develop team
• Submit weekly/monthly returns as per deadlines
• Cash Control and Banking to be done in line with company protocols.