Cluster Front Office Agent 60% - 100% (a) Zurich Seefeld

In the heart of Zurich, right by the opera house and just a few steps from the lake, lies the Boutique Hotel Ambassador. A 4-star superior hotel in the Meili Selection Hotel group and the only Zurich member of the exclusive Small Luxury Hotels of the World. In a unique ambiance in the historic Uto Castle, stylish hospitality meets urban lifestyle. A place for discerning guests, exciting encounters, and special moments of indulgence.

Type of employment: Full-time

• You are the face of our establishment and ensure that our (international) guests feel comfortable from the very first second.

• With professionalism and warmth, you master check-in and check-out in no time.

• You create authentic experiences for our guests, so they always love to return to us.

• You handle reservations with ease and perfect room planning.

• You support the team at Hotel Opera wherever help is needed.

• Challenges? You always find a solution, whether it's with guest complaints or in the daily team routine.

• You have completed training in the hotel industry. You know how to delight guests.

• First professional experience? Perfect, that makes you confident in dealing with guests.

• MEWS? Perhaps you already KNOW it, if not, you will learn it with us.

• You speak German and English fluently; any additional language is a plus.

• You are willing to work early and late or on weekends, because flexibility is simply part of who you are.

• Organization is your strength, and you maintain an overview even in stressful moments.

• You are a team player and enjoy motivating and supporting your colleagues.

• A modern working environment in lively Zurich Seefeld – where work and lifestyle go hand in hand.

• A motivated, dynamic team that welcomes you.

• Plenty of room for your personal and professional development within Meili Selection.

• Attractive discounts on overnight stays, food, and beverages in our hotels.

• Additional extras and small gestures for birthdays, anniversaries, and personal occasions.

• Bonus payments for positive guest feedback, because we appreciate your performance!

• Discounts for activities, workshops, and events that benefit body and mind.

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