Cluster Assistant Front Office Manager (m/f/d)

At a location between past and future, two unique hotels stand opposite each other, harmonizing perfectly in their differences: The Grand Hotel Straubinger, where much has been moved, which we want to return to grace and grandeur. And Urban Nature in the Badeschloss, as a place that sees itself as a community, to which we want to breathe cosmopolitan liveliness and new lightness.

Are you striving for great things and eager to make a difference?
Then our cluster location with its numerous opportunities is the right place for you!

For our international team in Bad Gastein, we are looking for you as a Cluster Assistant Front Office Manager (m/f/d).

Employment Type: Full-time

• Leading shifts in morning and late service in the various hotels
• Assuming room allocation for our guests and accepting and processing complaints
• Receiving and attending to national and international guests and implementing sales-promoting measures
• Controlling and processing online reservations as well as guest databases
• Close cooperation with our Cluster Front Office Manager (m/f/d)
• Shift and vacation planning in consultation with the Cluster Front Office Manager (m/f/d)
• Onboarding and training of new employees of both hotels

• Completed vocational training as a hotel specialist (m/f/d) or as a hotel clerk (m/f/d)
• At least 2 years of professional experience in the position or a comparable position at the reception
• Team spirit, organizational talent, and the ability to maintain an overview in stressful situations
• PC skills (MS Office, Fidelio, Oracle Suite 8, Sihot desirable)
• Host with heart and passion
• Well-groomed appearance, exemplary manners, and confident demeanor

You are more than just a team member – you are part of a community! So that you feel completely at home with us as a Cluster Assistant Front Office Manager (m/f/d), we offer you a working environment with unbeatable advantages:

• Annual employment with 14 salaries
• For this position, the collective agreement minimum wage is EUR 2,476.00 gross per month (based on a 42.5-hour week). An overpayment is expressly intended depending on qualifications and professional experience.
• Free meals in the morning, at noon, and in the evening (also on days off) and free use of our fitness room
• 26 vacation days per year
• Travel discounts, F&B and SPA discounts in all our hotels, as well as discounts with other partners
• Further training and development opportunities within the group of companies in Germany, Austria, and Italy, as well as free support and coaching services for professional and private life through voiio
• Bonuses for shift swaps in your own hotel, support in another establishment, for recommendations, and various anniversaries
• Provision of a cozy and inviting studio as a home

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