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Cloud Support Engineer - Tier 1
Remote
Mid Level
From 999.00
Job description
The Ideal Candidate
Your Profile:
You are passionate about technology;
You want to develop your technical skills;
You can adapt and react to change;
You want to be part of a top-notch team;
Requirements:
Bachelor’s degree;
Fluent English (at least B2);
Ability to communicate effectively in English (verbally and in writing) with end-users;
Basic knowledge of cloud computing;
Basic understanding of Cloud concepts and Service Level Objectives (SLOs);
Basic knowledge of Linux/UNIX systems;
Basic knowledge of Networking (TCP/IP, VPN, SFTP, HTTP(s), DNS, SMTP, Proxy, etc.);
Willingness to work in a dynamic, multinational environment;
Analytical skills.
Nice to have:
1 year+ experience in a similar field;
Basic knowledge of Kubernetes;
Experience with ticketing platforms (Salesforce, JIRA, etc.);
Experience with customer care;
Experience with PowerShell/Bash/Shell scripting;
Experience with SQL (MySQL, PostgreSQL, etc.);
Basic understanding of the CI/CD pipeline;
Experience with cloud platforms (preferred Microsoft Azure).
You are passionate about technology;
You want to develop your technical skills;
You can adapt and react to change;
You want to be part of a top-notch team;
Requirements:
Bachelor’s degree;
Fluent English (at least B2);
Ability to communicate effectively in English (verbally and in writing) with end-users;
Basic knowledge of cloud computing;
Basic understanding of Cloud concepts and Service Level Objectives (SLOs);
Basic knowledge of Linux/UNIX systems;
Basic knowledge of Networking (TCP/IP, VPN, SFTP, HTTP(s), DNS, SMTP, Proxy, etc.);
Willingness to work in a dynamic, multinational environment;
Analytical skills.
Nice to have:
1 year+ experience in a similar field;
Basic knowledge of Kubernetes;
Experience with ticketing platforms (Salesforce, JIRA, etc.);
Experience with customer care;
Experience with PowerShell/Bash/Shell scripting;
Experience with SQL (MySQL, PostgreSQL, etc.);
Basic understanding of the CI/CD pipeline;
Experience with cloud platforms (preferred Microsoft Azure).
Job Description
Job Description:
Your focus will be placed on the cloud infrastructure.
This position implies working in 12 hour-shifts (24x7) with 4-5 days off in between.
The working schedule is 07:00-19:00 and 19:00-07:00 -- during training, you will work 8 hours/day, from 09:00 to 18:00, with a one-hour lunch break.
Night hours have differentiated pay (125%).
Your Role:
Respond to incidents and participate in root cause analysis;
Work collaboratively with your teammates to ensure system functionality and uptime.
Apply Cloud Infrastructure practices and procedures to our services to improve reliability and keep the SLOs met.
Provide technical assistance to our customers.
Perform configuration management in production and non-production cloud environments.
What we offer:
Attractive salary;
Meal tickets
A monetary bonus (KPI) that is split between members of the team each month if the SLAs are not breached.
Private healthcare (Regina Maria – Premium partner);
The opportunity to work from our central office & remotely, from home.
Top-notch equipment;
Professional courses on KodeCloud
An amazing working environment;
Kind and professional people to work with;
Social events (Teambuilding, Christmas party, Barbeque meetings, etc.).
Your focus will be placed on the cloud infrastructure.
This position implies working in 12 hour-shifts (24x7) with 4-5 days off in between.
The working schedule is 07:00-19:00 and 19:00-07:00 -- during training, you will work 8 hours/day, from 09:00 to 18:00, with a one-hour lunch break.
Night hours have differentiated pay (125%).
Your Role:
Respond to incidents and participate in root cause analysis;
Work collaboratively with your teammates to ensure system functionality and uptime.
Apply Cloud Infrastructure practices and procedures to our services to improve reliability and keep the SLOs met.
Provide technical assistance to our customers.
Perform configuration management in production and non-production cloud environments.
What we offer:
Attractive salary;
Meal tickets
A monetary bonus (KPI) that is split between members of the team each month if the SLAs are not breached.
Private healthcare (Regina Maria – Premium partner);
The opportunity to work from our central office & remotely, from home.
Top-notch equipment;
Professional courses on KodeCloud
An amazing working environment;
Kind and professional people to work with;
Social events (Teambuilding, Christmas party, Barbeque meetings, etc.).
Company Description
We are a team of software engineers based in Bucharest, Romania. We believe in technical acumen as opposed to headcount, in close personal relationships as opposed to large corporate cultures. We don't want to grow, unless we grow right. But we are growing fast.
We do outsourcing work for companies in Western Europe. 100% of our work is contracts with non-domestic companies. Over the years we perfected our system of being in-house while working on a different time-zone. And we think we got it right.
We do outsourcing work for companies in Western Europe. 100% of our work is contracts with non-domestic companies. Over the years we perfected our system of being in-house while working on a different time-zone. And we think we got it right.
Required skills
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Company information
- Company
- Yalos Software Labs
- Location
-
Bucuresti
Romania - Posted
- 2 days ago
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