Cloud Service Delivery Lead – AWS & Azure (Singapore)

ITConnectHK Limited is seeking a Cloud Service Delivery Manager in Singapore. This role involves overseeing cloud service delivery, ensuring SLAs are met, and engaging with clients to manage their needs effectively. The ideal candidate will have a bachelor's degree in IT and 4-5 years of experience in cloud operations or service delivery. Strong knowledge of AWS and Azure, along with excellent communication skills, are essential. Join us in ensuring operational efficiency and client satisfaction through effective cloud service delivery. Key responsibilities include: • Developing and implementing cloud service delivery strategies to meet customer needs; • Collaborating with cross-functional teams to ensure seamless integration of cloud services; • Providing technical guidance and support to clients on cloud adoption and migration; • Ensuring compliance with ITConnectHK Limited's policies, procedures, and standards for cloud service delivery; • Identifying opportunities for process improvements and implementing changes as needed. The successful candidate will be a self-motivated individual with excellent problem-solving skills, strong analytical abilities, and the ability to work effectively in a fast-paced environment.