Clinical Support Specialist

Are you in the early stages of your career and ready to take the next step?
We're partnering with a respected global medical device organisation to recruit a Clinical Support Specialist-ideal for someone with 3-5 years' experience looking to grow, develop, and make a real impact in the clinical environment.
As a brand with great training and promotes from within, this role has meaningful variety, strong mentorship, and a clear pathway for progression

About the Role
As the Clinical Support Specialist in the Sports Medicine portfolio, you'll play a pivotal part in ensuring surgeons, theatre teams, and wider clinical customers receive outstanding product support. You'll become a trusted partner in the operating theatre, offering hands-on guidance, training, and in-servicing as required.
Working closely with the sales team, you'll help drive key business objectives through exceptional product knowledge, seamless clinical training delivery, and consistent customer care.
This is a Monday to Friday role with home office set up and regional travel.

Key Responsibilities

• Provide outstanding clinical support across a portfolio of orthopaedic products
• Support surgical procedures in the operating theatre on an 'as required' basis
• Manage training and in-servicing schedules, aligned with sales and marketing strategies
• Improve operating efficiencies, including managing surgeon preferences and coordinating with warehouse and customer service teams
• Maintain customer profiles, preferences, and shared calendar accuracy
• Contribute to a positive team culture with strong communication and collaboration
• Provide occasional Territory Manager support, gaining great development exposure

What You'll Bring
Experience & Education (3-5 years):

• 3-5 years' experience in a medical or theatre setting, or tertiary qualifications in a medical or science-related field.
• Experience within orthopaedics/MSK is essential.
• Solid understanding of the NZ public and private healthcare system.

Technical & Professional Skills:

• Strong clinical and technical understanding of medical devices.
• Confident operating in the theatre environment.
• Good grasp of sales processes and customer engagement.
• Proficiency in MS Office and strong administrative capability.

Personal Competencies:

• Enthusiastic, solutions-focused, and committed to exceeding customer expectations.
• Excellent communication, presentation, and relationship-building skills.
• Strong planning, time management, and execution ability.
• High levels of integrity, initiative, and attention to detail.

Why This Role?
This is a fantastic opportunity for someone early in their career who wants to:

• Step into a dynamic, hands-on clinical support role
• Build strong theatre and customer relationships
• Grow into future sales or senior clinical roles
• Join a supportive, well-resourced global organisation
• Contribute to improved patient outcomes through best-in-class medical technology

If you're driven, clinically confident, and eager to develop your career in medical devices, we'd love to hear from you.
Apply now or get in touch for a confidential chat.

Reference: 215147

To apply online, please click on the apply button.

Alternatively for a confidential discussion please contact Deb Glen on +64 27 203 5661 or [email protected] quoting the reference number above.

Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful, we will give you a *$500 voucher of your choice. See our website for more details: https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/

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