Clinical Specialist - Allergan Aesthetics (BC)

The Clinical Specialist (CS) offers 1:1 in-clinic facilitation and group-based facilitation in an appropriate setting, tailored to educational need and aligned to the injector’s AMI Educational Journey.

• Guides patient and facial assessment aligned to the MD Codes™ and any other relevant Facilitation Program. The CS will also cover related anatomy, ageing and aseptic non-touch technique (ANTT) plus the implementation of injection techniques covered within the relevant AMI Curriculum undertaken. Experienced in consultative patient facilitation, they assess educational need aiming to fill knowledge and skills gaps. Taking the theory learned from the AMI educational programs, they support implementation into practice in the clinical setting on completion of relevant and/or required AMI content. Educational needs will be specific to the individual and based on mutually agreed knowledge/skills gaps. This needs assessment determines the individualized facilitation pathway for each HCP.
• Facilitates learning using approved AMI, and locally relevant, educational materials with an aim to support a standardized, repeatable methodology for patient assessment and treatment planning and for injection procedures related to Allergan Aesthetics brands.
• Supports the in-field execution of Continuing Medical Education programs for BOTOX Cosmetic®/ Juvederm/ SkinVive and any promoted products in the Allergan portfolio that are part of the current Plan of Action (POA). This involves Faculty/Speaker briefings and providing on-site expert product knowledge and approved training techniques, as required.
• Utilizes in-services, programs, rounds, training videos, conventions, and symposia to expand awareness and acceptance of promoted product portfolio.
• Provides expert product knowledge to Customers and AMI Faculty members and appropriately respond to questions, probing to ensure customers have a thorough understanding of our treatments
• Responsible for assisting management with the training needs of the sales team where required.
• Utilizes AA Customer Relationship Management system to track target lists, log training activities and track educational journeys of injectors. Submits timely reports to CS Manager aligned to achievement of POA goals.
• Communicates effectively with other Clinical Specialists/TM’s nationally to establish priority accounts and travel requirements. Prepares and submits on a timely basis all reports requested by management