Clinical Milieu Supervisor - Bakari Center

CLINICIAL SUPERVISOR - BAKARI CENTER

Position Summary:

Exciting opportunity to work in a therapeutic milieu environment serving youth at State licensed residential care center serving male youth, ages 13-17. The Clinical Milieu Supervisor is focused on supporting youth and guiding staff in creating a positive, motivating treatment milieu. This role supports supervising staff, promoting the agreements and assumptions of Dialectical Behavior Therapy (DBT), and fostering staff’s clinical skill development. This role includes providing critical support to staff, helping them navigate the evolving nature of their daily responsibilities while ensuring a collaborative and supportive program culture. This includes teaching and role modeling skills, staff supervision, providing training, and serving as role model for staff.

Essential Functions:
Provide clinical leadership for operations team and role model for Lead Youth Treatment Specialists and Youth Treatment Specialists. Supervise the milieu implementation of therapy by supporting therapeutic interactions through coaching staff on skill use throughout daily activities, modeling appropriate behavior, teaching and reinforcing use and generalization of skills through a token economy system. Collaborate with the clinical team to ensure youth’s emotional and behavioral health needs are met and youth treatment specialists are carrying out treatment plans. Provide one-to-one supervision of Lead Youth Treatment Specialists and Treatment Specialists to ensure professional growth and development and youth treatment plans are followed and regularly communicate with staff. Use evidence-based best practices for youth with mental health, substance use and life needs.This includes the innovative Integrated Treatment Model (ITM) including Dialectical Behavior Therapy (DBT), trauma informed care, motivational interviewing, youth centered, and culturally reverent approaches while celebrating youth’s development and identity. Co-facilitate Dialectical Behavior Therapy groups and other group topics pertaining to healthy relationships, fatherhood, independent living skills, substance use education, and cultural identity development curriculums. Assist with interviewing and hiring program staff and assist with mediating staff and youth complaints, concerns and grievances. Write and deliver staff performance evaluations and staff coaching and disciplinary actions. Providing coverage for clinical staff including individual sessions, facilitating various groups and managing behavior protocols. Lead and participate in staff meetings, daily shift transition meetings and program planning sessions to develop and implement engaging activities that motivate staff and align with program goals. Provide one-on-one and group coaching sessions for staff to improve their understanding of their roles and responsibilities, and problem-solve personnel concerns with the management team. Calmly and responsibly respond during crisis situations and intervene to de-escalate using trained and approved methods and techniques of verbal and physical intervention to maintain safety in the environment. Assist with authoring and facilitating staff training on clinical topics such as developmental theories, suicide, mental health diagnoses, substance use, treatment model and other topics for new staff training and ongoing training hours. Co-facilitate parent education groups and engage families in programming. Participate in QA/QI projects such as curriculum review, measures to ensure fidelity to programming, reviewing clinical work for fidelity and other performance improvement projects as identified. Fulfill on-call rotation of services and responsibilities for management and staffing needs, clinical questions, staffing concerns and programmatic needs Interact with youth in a professional, positive and therapeutic manner according to policy, procedure, training and agency values. Observe and document youth participation in activities and interactions with others per program standards (youth logs and youth related reports) in an electronic database. Ensure that all staff who work with residents are aware of the requirements of Wisconsin Chapter DCF 52 and ensure that staff are aware of the requirements of s. 48.78 or 938.78, Stats., s. 51.30, Stats., and Ch. DHS 92 on confidentiality and s. 51.61, Stats., and Ch. DHS 94 on patient rights and the rights otherwise accorded under DHS 34 and the criminal and civil penalties for violating those statutes and rules. Maintain youth and family confidentiality within all written and verbal communications Adhere to State licensing requirements. Adhere to WCS Policies and Procedures. Other duties as assigned.

Other Duties and Responsibilities:
Other job-related duties may be necessary to carry out the responsibilities of the position.

Minimal Qualifications:

Master’s degree in social work or related field from an accredited college or university. Current state of licensure as an Advanced Practicing Social Worker, Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist or agreement to have minimally training licensure within 90 days of hire. A minimum of three (3) years in youth services programming working with youth with mental health and substance use needs, with at least one (1) year working in a clinical, supervisory, or administrative role. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth General knowledge of budget concepts and formulation. Ability to prepare reports using proper writing skills. Strong organizational skills, ability to manage multiple complex tasks, strong professional communication and teamwork. Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.

Meet all the employee requirements including references, criminal background check, and driver’s license check

Knowledge, Skills, and Abilities:

Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; perform basic computer functions; use time efficiently and effectively; ability to multi-task.

Work Relationship and Scope:

Reports directly to the Clinical Supervisor and works closely with the Bakari Center Team. Direct interaction with the youth being served by the program and their families, project partners, and Milwaukee County.

Personal Attributes:

Follow agency Code of Conduct and adhere to established policies and procedures of the agency and of all funding sources including Milwaukee County Division of Youth and Family Services, Wrapaorund Milwaukee, Wisconsin Department of Children and Families, and the Departent of Corrections. Conduct self in an ethical manner. Maintain professional and respectful relationships with all WCS staff, youth and families, and all external funding sources and community partners involved with Bakair Center. Show sensitivity toward cultural, ethnic, and disability needs. Embrace and demonstrate a commitment to agency values and mission.

Working Conditions:

State-Licensed Residential Care Center Most of the work is done throughout the building and in the community Local travel as required fulfilling essential functions of the position. Ability to provide coverage as needed. Ability to serve youth who have experienced much trauma and express their needs through behaviors.
Working Schedule:
Full Time Flexible schedule, first shift, swing shifts, some second shifts may be necessary On call rotation Holiday rotation required

Physical Demands:

Duties require activity such as sitting for extended periods of time and may be several days during the week. Ability to perform computer work. Mobility is required and the use of trained physical interventions (Vistelar P.O.S.C) if there is immediate physical harm posed to youth or staff. Ability to lift 30 pounds. Driving is required.

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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