Pancare Inc.
1 month ago
Clinic Nurse
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Company information
- Company
- Pancare Inc.
- Location
- Canada, Ontario, Niagara, Jordan Station Canada
- Posted
- 1 month ago
Job description
POSITION SUMMARY: Provides professional nursing care and coordinates the delivery of chronic pain medical treatments to assigned patients under indirect supervision. Promotes and restores patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families.
KEY CONTRIBUTIONS:
Patient Satisfaction:
- Provides supportive care to patients and administers treatments as prescribed.
- Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and responds to dissatisfied patients with the appropriate recovery action.
- Assists in conducting new patient assessments, recording medical information.
- Supports effective patient flow through constant communication with the practitioner, MOA, Clinic lead and other healthcare providers.
- Establishes priorities and makes ethically sound decisions to ensure patient safety.
- Responds to emergency situations to promote optimal patient outcomes by recognizing changes in the patient's health status.
- Documents patient data to ensure continuity in the provision and coordination of patient care.
- Ensures patient medical information is up to date; assist with patient follow-up care.
- Performs nursing assessments and triage of patient care needs.
- Provides patient and family support and counseling as required, as well makes referrals.
Team Member Satisfaction:
- Supports other departments by aligning individual contributions with those of the team including practitioners, physicians, and other medical and operations team members.
- Works closely with Operations to improve the quality of patient interaction, foster team relations, and enhance business results.
- Follows appropriate problem-solving skills in response to issues resolution, conflict and/or expressions of dissatisfaction. Promotes effective communication between staff members.
- Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
- Collaborate with physicians and nurses to devise individualized care plans for patients.
- Act as a mentor to Medical Office Assistants for medical-related job tasks.
Quality Assurance:
- Adheres to clinic safety protocols to include daily emergency equipment safety checks, medication counts and infection control guidelines.
- Supports clinic lead in ensuring all clinical and storage areas are clean, clutter free and that clinic staff is adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reporting repair requirements to clinic lead; maintaining equipment inventories; evaluating new equipment and techniques.
- Participate in monthly health and safety walkthroughs and site inspections ensuring compliance with all applicable medical regulations.
REQUIRED QUALIFICATIONS:
- Post-Secondary Education.
- CPR/First Aid certification. Current BLS required.
- Registered Practical Nurse (RPN) Certification.
- Must be in good standing with the College of Nurses.
- Strong knowledge with medical procedures, equipment, and medical facilities.
- Demonstrated ability to perform nursing assessment and triage.
- Proficiency with medical software (Oscar) preferred.
- Strong proficiency in Microsoft Office applications.
BEHAVIOURAL COMPETENCIES:
- Excellent interpersonal and communication skills; written and verbal, an ability to influence and motivate others.
- Strong organizational skills to effectively manage multiple tasks and meet deadlines.
- Proven consistently high levels of customer service performance, with an ability to build strong relationships and expand the patient base.
- Flexible and adaptable to changing business needs, with an ability to support other departments and locations as needed.
- Ability to maintain composure and emotional stability to cope with emergencies, stress, and human suffering.
Compensation details: 25-28 Hourly Wage
PIf6a0d4986a61-25448-41379874
Required skills
- customer service
- microsoft office
- interpersonal skills
- organizational skills
- relationship building
- multidisciplinary team
- flexibility
- preventive maintenance
- patient care
- communication skills
- operations
- problem-solving
- motivation
- quality assurance
- troubleshooting
- adaptability
- effective communication
- issue resolution
- patient satisfaction
- conflict resolution
- medication administration
- referrals
- infection control
- physicians
- care plans
- task management
- written communication
- verbal communication
- bls
- triage
- patient safety
- continuity of care
- deadline management
- emergency situations
- nursing care
- hourly wage
- medical treatments
- cpr certification
- health status
- site inspections
- influence
- chronic pain
- stress management
- patient data
- medical software
- healthcare providers
- first aid certification
- patient follow-up
- equipment operation
- medical equipment
- medical procedures
- patient counseling
- registered practical nurse
- medical facilities
- nursing process
- post-secondary education
- medical information
- patient outcomes
- family support
- composure
- patient support
- business needs
- emergency equipment
- patient flow
- patient assessment
- controlled substance regulations
- dissatisfaction
- medication storage
- emotional stability
- college of nurses
- storage areas
- business results
- infection-control policies
- support departments
- team member satisfaction
- oscar
- medical regulations
- medical office assistants
- nursing assessment
- quality of patient interaction
- team relations
- staff communication
- clinic safety protocols
- medication counts
- repair requirements
- equipment inventories
- new equipment evaluation
- health and safety walkthroughs
- rpn certification
- patient base expansion
- support locations
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