Client Support Representative

We specialize in client acquisition and business development for brands with a strong commitment to sustainability and passion for providing exceptional products and services. The Focus Forward team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Halifax/Dartmouth area and keep up with client demand, we are hiring a Client Support Representative. The Client Support Representative will act as the primary point of contact for our clients, providing exceptional support and ensuring their needs are met. This role will involve building strong relationships with clients, understanding their goals and objectives, and providing tailored solutions to meet their needs. The ideal candidate will be a strong communicator, have excellent problem-solving skills, and be able to work in a fast-paced environment. The successful candidate will be able to work independently and as part of a team, and will have a strong understanding of the importance of providing exceptional customer service. The Client Support Representative will be responsible for managing a high-volume of client inquiries, resolving issues in a timely and professional manner, and providing proactive support to ensure client satisfaction. This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to our mission of providing exceptional products and services to our clients.