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recruitSG

1 year ago

Client Services Associate

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Company information

Company
recruitSG
Location
Singapore Singapore
Posted
1 year ago
View all jobs at recruitSG

Job description

We are looking for a friendly and organized Client Service Associate to be the welcoming heart of our clinic. In this vital role, you will be the first point of contact for our clients, providing excellent customer service and ensuring a smooth, seamless experience from arrival to departure. If you are a people-person who thrives in a fast-paced environment, we would love to meet you. Responsibilities: Client Registration: Manage new patient registration, collect necessary information, and verify patient demographics. Ensure accurate and complete registration data. Provide exceptional customer service by being attentive, responsive, and empathetic. Maintain confidentiality and handle sensitive information with discretion. Collaborate with other team members to resolve any issues or concerns. Develop and maintain a thorough understanding of our clinic's policies, procedures, and systems. Stay up-to-date with changes and updates to ensure seamless integration. Requirements: High school diploma or equivalent required. 1-2 years of experience in a customer-facing role preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information. Ability to work effectively in a team environment. Ability to adapt to changing priorities and deadlines. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and supportive work environment. Flexible scheduling and work-life balance. Opportunities for advancement and career progression.

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