Client Operations Manager

Job Description

Key responsibilities:

1. Act as the primary liaison between Quantazone and the client company for all project-related communication
2. Manage day-to-day project coordination, updates, and follow-ups with client stakeholders
3. Understand and work with IT, cloud, and platforms (Microsoft, Zoho, Google Workspace, etc.)
4. Handle support tickets, data-related issues, and basic troubleshooting at the client's end
5. Coordinate with Quantazone's internal teams for issue escalation and resolution
6. Ensure clear documentation, status reporting, and communication hygiene
7. Support onboarding of new tools, applications, or workflows at the client organization.
8. Track tasks, timelines, dependencies, and deliverables to ensure smooth project flow