Client Care Coordinator Christchurch Rover (Part Time, Papanui Base)

We’re looking for a part time Client Care Coordinator Rover, based from our Papanui clinic and requires the flexibility to provide coverage across our Christchurch clinics as needed. The position is part-time, working Mondays, Wednesdays, and Fridays from 8:30 AM to 5:00 PM. A valid driver’s license and reliable access to a vehicle are essential for this role.

You’ll be part of a close-knit, fast paced team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!

Must have:

A valid drivers license and access to a vehicle

Responsibilities for this role include;

• Providing gold standard client care

• Welcome customers with warmth and professionalism

• Manage appointments and front desk duties

• Assist with hearing aid repairs and over-the-counter sales

• Conduct basic hearing screenings

• Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

• Customer service or retail experience

• Friendly, clear communication style

• Strong admin and multitasking skills

• Great phone manner and attention to detail

• Attention to detail with a positive and professional attitude

• Team focused mindset

Why You’ll Love It Here:

• Supportive, values-driven team

• Be a part of a positive workplace culture where your contributions are valued

• Learn new and exciting skills

• Free premium hearing aids (plus family discounts!)

• Discounted Southern Cross health insurance

• Free flu shots & Employee Assistance Program

• Enjoy ongoing training and development to help you succeed

• A day off to celebrate your Birthday!

• If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.