Client Billing Administrator

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. We are seeking a highly motivated and organized individual to join our Client Billing Administration team as a Client Billing Administrator. As a key member of the team, you will be responsible for ensuring the timely and accurate processing of client invoices, managing the billing process from start to finish, and providing exceptional customer service to our clients. Responsibilities: • Process client invoices in accordance with established procedures and deadlines; • Manage the billing process from start to finish, including preparing and sending invoices, tracking payments, and resolving any issues that may arise; • Provide exceptional customer service to clients by responding promptly to their inquiries and addressing any concerns they may have; • Maintain accurate and up-to-date records of client transactions and communications; • Identify and escalate any billing discrepancies or issues to the relevant stakeholders; • Collaborate with other teams to resolve any billing-related issues that may arise; Requirements: • Bachelor’s degree in a related field (e.g. accounting, finance); • 2+ years of experience in client billing administration or a related field; • Strong analytical and problem-solving skills; • Excellent communication and interpersonal skills; • Ability to work accurately and efficiently in a fast-paced environment; • Proficiency in Microsoft Office (Excel, Word, Outlook); • Familiarity with accounting software and systems (e.g. SAP, Oracle); What We Offer: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Recognition and rewards for outstanding performance; • Access to cutting-edge technology and tools; • Flexible working arrangements (e.g. remote work, flexible hours); If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would like to hear from you.