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Client Advisor with English - Bucharest

Lead

Job description

Ideal Candidate

  • Passionate about telecommunications and client interaction.
  • Fluent in English both speaking and writing.
  • Great time management and people skills.
  • Available to work afternoon and night shifts.
Schedule: Monday - Sunday (15:00-04:00-in shifts)

Job Description

-Responding promptly to customer inquiries.
-Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone.
-Communicating with customers through various channels.
-Keeping record of customer interactions comments and complaints.

Benefits:
  • Free transportation provided after 10:30 PM.
  • A 7card Subscription.
  • Incentives and also bonuses for our employees.
  • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

About the Company


CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

www.cgsinc.com

Learn more about our Privacy Policy for the purpose of GDPR by clicking the link: http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

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Company information

Company
CGS Romania
Location
Bucuresti, Ilfov
Romania
Posted
11 months ago

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