Claims Services Processing Analyst

Your responsibilities

• Manage medical expense reimbursement requests across different reimbursement scenarios
• Receive, review, and validate medical and administrative documentation submitted by beneficiaries
• Assess eligibility and calculate payable reimbursement amounts based on policy terms
• Request additional or corrective documentation when needed to progress cases
• Maintain accurate claim records and keep systems up to date
• Coordinate with internal teams to support smooth and efficient case handling
• Ensure timely completion and closure of all assigned medical claims

Our requirements

• Education or interest in insurance, healthcare, administration, or related fields – fresh graduates are welcome and encouraged to apply
• Previous experience in documentation validation, data entry, claims processing, or administrative support is a plus but not required
• Good attention to detail and a genuine willingness to learn new processes and systems
• Basic analytical and organizational skills with a structured approach to tasks
• Comfort working with IT systems and data – full training on our tools and platforms will be provided
• A collaborative, can-do attitude with motivation to develop and grow within the team
• Fluency in English is required; Italian is considered a strong advantage

Benefits

• private medical care
• remote work opportunities
• integration events
• dental care
• corporate sports team
• corporate library
• no dress code
• extra social benefits
• employee referral program
• extra leave

This opportunity offers a chance to grow within a global, diverse, and inclusive organization. With an access to continuous learning and professional development opportunities, a supportive team environment where your contributions are valued and competitive benefits package and flexible working arrangements.

How this opportunity is different?

This is a great opportunity for someone at the beginning of their corporate career or with some initial working experience looking to build a solid foundation in medical claims. As a Medical Claims Specialist, you will be at the heart of our medical expense reimbursement process, managing claims across two reimbursement scenarios. You will receive comprehensive training and ongoing support from experienced team members, giving you the tools and confidence to succeed. If you are detail-oriented, eager to learn, and ready to take your first or next step in a professional environment – this role is for you.

How we support our colleagues?

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Please attach CV in English only

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.