Chief of Staff (m/f/d)

Do you want to not only accompany a growing company but also co-manage and build it? Do you think in priorities, implement, and stick with it until it's done?

With Creative Dreams, we work as a strong team daily with the largest Ecom and D2C brands in the DACH region on their performance marketing and always find the biggest leverage in their creative game. As a Meta Business Partner and TikTok Partner Agency, we develop ad creatives that sell measurably.

Our team has grown significantly in recent months, and right now we need someone to ensure that growth turns into structure.

Your Role

As Chief of Staff, you will work side by side with the management. While we focus on marketing, sales, and product, you will ensure that Creative Dreams functions and grows as a company: with clear priorities, the right people, and clean structures. Our client projects are in project management and account management. Your focus is the company itself.

Tasks

Strategy and Implementation

• You will be a sparring partner for management on priorities, scenarios, and decisions. You will disagree when you have a different opinion.

• You will translate goals into initiatives and roadmaps, prepare decisions, and ensure they are implemented throughout the company.

• You will moderate our leadership meetings and workshops.

• You will lead strategic projects, such as onboarding and training, an internal KPI system, and the launch of our consulting services.

People and Team

• You will be responsible for People & Culture: recruiting, onboarding, development, contracts, and personnel administration.

• You will prepare feedback and goal-setting meetings and conduct them together with management.

• You will build a feedback and performance culture and improve leadership within the team.

Finance and Backoffice

• You will be responsible for personnel cost planning, forecast, and budget, and keep an eye on revenue, margin, and profitability.

• You will manage our backoffice staff and be responsible for accounting in collaboration with our tax advisor.

Growth

• You will build structures for lead generation and outreach, and later our sales team.

• You will support events, partnerships, and community building.

Qualifications

• Several years in a role with a holistic view, for example, as Chief of Staff, Business Operations Lead, Head of People & Culture, or Founders Associate, ideally in an agency or a scale-up.

• You have already been responsible for recruiting and people-related topics and know how to set up a growing team.

• Financial understanding: You read a plan and understand what it means.

• You enjoy structuring, implementing, and sticking with it until it's done.

• Clear communication and the attitude to openly address even uncomfortable topics.

• Very good German, good English.

• A plus: Experience in performance marketing, e-commerce, or social ads.

Benefits

• Direct collaboration with management and real decision-making power in a role that grows with the company.

• A-Player Teamwork: Every single creative is the result of excellent teamwork from our experts in Creative Strategy, Content & Creators, and Creative Design.

• Personal Development: We support you with internal and external training opportunities.

• Flexibility: hybrid with our new office in Düsseldorf.

• Real Life Team Building: We regularly organize in-person team events and offsites so that all team members can come together.

• We support your health with an Urban Sports Club membership and bike leasing.

Our vision: We combine the skillset of the best creative and data-driven people in the industry to scale Ecom and D2C brands across Europe.

We are proud of our great team, love our work, and live by these values:

🔝 Constant Growth.

❤️ Candor & Tough Love.

🧠 Always innovating.

💸 Creativity Sells.

🚀 Passion, fun and love.

Have we excited you? Then send us your resume and a few sentences about which project you would tackle in your first 90 days with us. We will get back to you within a week.

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