Project Manager Healthtech / Chef de Projet numérique en santé

At Lifen, we believe medical data has the potential to transform the healthcare system. But only if it is accessible. More accessible data → less administrative burden, better care coordination and faster scientific discoveries.

Since 2015, our mission has been to unlock this potential. Our AI-based solutions allow healthcare professionals to share medical information effortlessly and allow researchers to accelerate clinical discoveries: with an impact on millions of patients in France every day. As we prepare to expand in Europe, 2 things determine our success: our teams and our mission.

Today, more than 150 people work from our offices and remotely to unlock the potential of health data. We have connected 800 hospitals and 150,000 healthcare professionals, and we are only just getting started. We are looking for people who embrace complexity, want to solve difficult problems and are ready to build the future of healthcare collaboration.

⚡ Our Customer Operations team

The Customer Operations team supports healthcare institutions in the deployment and use of Lifen solutions. Its work determines lasting adoption: understanding the organization of each client, coordinating stakeholders and moving projects forward until they go live.

As a Project Manager, you will lead deployments of our solutions with key accounts, notably hospital groupings (groupements hospitaliers de territoire, GHT). You will be the point of contact on the Lifen side to structure the project, provide visibility to clients and remove obstacles with internal teams.

🎯 What you will do with us

• Map the institutions, the departments concerned and their needs to frame each deployment.

• Build the project schedule, set milestones and track their progress.

• Lead follow-up meetings and formalize decisions.

• Coordinate Business Development, Ops Manager and R&D.

• Track usage after deployment and identify difficulties encountered in the field.

• Centralize bugs and change requests, then communicate about fixes and new features.

• Keep project documentation up to date and help evolve the team's methods and processes.

⭐️ What we are looking for

Must-have

• Solid experience in project management, ideally in the deployment of software or digital solutions.

• Good functional and technical knowledge of the healthcare sector and of how a healthcare institution is organized.

• Basic knowledge of interoperability and data flows.

• The ability to independently frame simple projects, follow a schedule, identify blockers and ask your manager for help when necessary.

• Clear written and oral communication with both clients and internal teams.

Nice-to-have

• Experience with major hospital accounts or healthcare institution groupings.

• Understanding of the technical issues related to the architecture of a software platform and integrations between systems.

• Habit of training users on functional tools or processes.

• Good command of Notion, Google or Office tools and project tracking tools.

Soft skills

You know how to organize your work without waiting for each next step to be given to you, while quickly flagging risks or dependencies. You like understanding how a client actually operates before proposing a solution. Faced with stakeholders with different priorities, you stay the course, rephrase and move decisions forward.

Our values

Embrace Complexity: you take the time to understand an institution's constraints, technical dependencies and users' needs.

Bienveillance: you communicate clearly, listen to difficulties and look for solutions with stakeholders.

Real Impact: you ensure that deployed solutions are actually used and make healthcare professionals' work easier.

👥 Recruitment process

1. Call with Laura, Talent Acquisition - 30 min. A first conversation to understand your background, expectations and motivation for the position.

2. Interview with Loïc, Hiring Manager - 45 min. A first meeting with your future potential manager who will go deeper into your project management and deployment experience, your understanding of healthcare environments and your functional knowledge of the products deployed.

3. Case study with Loïc and a member of the Customer Ops team - 60 to 90 min. A few days before the discussion, we will send you a case study to prepare. During the presentation, you will explain your reasoning and how you frame a deployment on a functional level. The goal is to assess your ability to structure a deployment plan, prioritize actions and risks, coordinate stakeholders and communicate with the client.

4. Cultural Alignment interview with Raphaël, VP Ops - 30 min. This discussion covers how you work, how you collaborate with other teams and any topics to explore further after the earlier steps.

   We commit to giving you feedback within 72 hours of each step.

Compensation: €44K – €49K

• • €44K – €49K

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