Head of Administrative Life, Career and Payroll - 0827 M/F

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Professional Environment

The Agence de Services et de Paiement (ASP) is a public payment agency dedicated to implementing public schemes such as partial activity, the ecological bonus, Common Agricultural Policy (CAP) aid, etc. It is at the heart of the digital transformation of public action. In 2025, it disbursed €23.15 billion to 5.6 million beneficiaries and has over 2,000 employees and a hundred innovation-oriented professions.

You will join the Human Resources Department, structured around 3 services:

- Steering, Transformations and Regulations

- Professional Paths

- Administrative Life, Career and Payroll

Our Human Resources Department is committed to continuously evolving its practices, organization, and tools to offer an HR function that is closer to managers, more effective, and more focused on employees.

Objectives

In this context, you will lead and manage the "Administrative Life, Career and Payroll" service, whose objectives are to serve as a single point of contact for employees (new hires, quality of work life, career, health, etc.) and to strengthen administrative expertise.

This service, comprising 2 sectors (Quality of Life, Career and Health – Administrative and Payroll Management), brings together about fifteen employees.

Its main challenges revolve around the "employee experience," which aims to improve the quality of service offered to employees in their onboarding, career follow-up, and payroll processing.

Missions

As a key player in public service quality, you will take responsibility for a service in charge of all processes related to personnel administrative management (individual and collective): career management, payroll, retirement, professional evaluations, etc.

Beyond management and activity steering, your mission will be to evolve practices, support transformations, and actively contribute to the development of an increasingly effective HR function that is more responsive to the needs of departments and employees.

You will focus on professionalizing practices, strengthening team expertise, and building an increasingly reliable, fluid, and service-oriented personnel administration.

Under the authority of the Director of Human Resources and as a member of the HR department's management committee, you will contribute to defining the establishment's HR strategy and the decision-making process.

Your main challenges:

•Develop the skills, autonomy, and expertise of the teams

•Support sector heads in demanding, supportive, and empowering management

•Continue the transformation of HR processes and the digitalization of activities

•Secure procedures in a constantly evolving regulatory and statutory environment

•Improve the quality, reliability, and exploitation of HR data to make it a true decision-making tool

•Lead and participate in cross-functional projects involving the various HR expertise areas

•Strengthen cooperation with all departments in a logic of management dialogue and HR function sharing

•Develop a more visible, accessible, and present personnel administration for employees, by favoring an "outreach" approach

You appreciate cross-functional work and know how to combine legal requirements, quality of service, and innovation. Your analytical skills, organizational skills, pedagogical approach, and interpersonal qualities enable you to interact with a variety of stakeholders.

Professional Relationships

You will be in contact with:

• Internally: the HR Department, regional departments and headquarters departments, the Accounting Agency, heads of general affairs services, and administrative and financial managers

• Externally: Interministerial networks, MAASA services, institutional partners, the budgetary controller

Knowledge

• Knowledge of the professional environment and its challenges

• Knowledge of statutory rules and issues related to career management, payroll, retirement, etc.

• Knowledge of tools related to the area of activity (RenoiRH)

• Management and team animation techniques

Skills

• Ability to decide and arbitrate in complex situations and in the face of unexpected or unprecedented events

• Ability to discern stakes, anticipate, and take initiatives

• Interview, meeting, and negotiation techniques

• Organizational and steering skills

• Change management

Attitudes

• Interpersonal ease

• Ability to rally a team around an ambitious service project

• Ability to motivate a team, to transmit knowledge, and to develop collaborators

• Rigor, method, synthesis

• Ability to step back

• Responsiveness, adaptability, and stress management

• Ability to report and alert

Specific Working Conditions

·Significant availability and responsiveness (peak activity periods)

·Obligation of professional discretion and confidentiality regarding information processed

·Possibility of being involved in missions related to another department or service: inter-service work.

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Contacts for Information

• Stéphanie ROUVERON
  Director of Human Resources
  05 55 12 00 53
  
  Deputy Director
  05 55 12 07 69