Channel Partner Manager (w/m/d, Deutschland, Remote)

Your Role

You are passionate about partner-driven growth and want to drive digitalization in the healthcare sector through a scalable sales model? PraxisConcierge is looking for an entrepreneurial leadership personality who will build and manage our channel and partner sales from scratch – from strategy development over recruiting and enablement to revenue steering. Instead of closing individual practices directly, you leverage: You win, empower, and develop partners who sell our solutions in their markets. You work remotely and shape a new sales pillar in a rapidly growing Healthtech startup.

About PraxisConcierge

PraxisConcierge has been ensuring modern and secure patient communication in doctor's offices, medical practices, and clinics since 2021. Our AI-powered phone assistance and online reception offer a central platform for structured handling of patient requests and integrate seamlessly into existing workflows and over 50 practice management systems. Both solutions relieve the team significantly, shorten waiting times, and enable efficient processes – for reliable reachability and satisfied patients.

Tasks

• Partner Strategy & Ecosystem: You define together with the leadership team which partner types we need, develop the channel strategy, and are responsible for partner revenue targets and pipeline health.
• Partner Acquisition: You acquire new partners through inbound (incoming inquiries, partner program) and targeted outbound (trade shows/medical conferences, direct approach to relevant partners via LinkedIn and personalized sequences).
• Onboarding & Enablement: You bring new partners up to speed – product, pricing, sales process, and common goals – and build the necessary materials, training, and resources (including partner portal).
• Partner Support & Motivation: You support partners regularly, provide co-marketing and campaign building blocks, and keep partners motivated through transparent incentive/tier models.
• RoE & Deal Registration: You define clear rules between direct and partner sales (avoiding channel conflicts) and ensure clean deal registration and data basis in CRM.
• Joint Value & Negotiation: You negotiate partnership models (including white-label constructs), SLAs, and common goal settings at decision-maker and executive levels.
• Steering & Reporting: You are responsible for and steer all channel KPIs, e.g., partner pipeline per quarter/year, driven by partners' revenue.
• Feedback Loop: You play market and partner feedback systematically back into product and marketing.

Qualification

This You Bring With

Must-have

• At least 2–3 years of experience in B2B (SaaS) sales, ideally with experience in partner/channel business.
• Experience in the healthcare sector or Healthtech – you know the PVS and practice ecosystem and its decision-making structures
• Negotiable experience in building and managing partnerships (recruiting, onboarding, enablement)
• Understanding of channel conflict management and rules of engagement in hybrid (direct + indirect) models
• Sufficient German language skills (C2) – confidently at executive level with partners
• Experience with CRM/PRM tools (Pipedrive, HubSpot, etc.), including deal registration and partner reporting

Nice-to-have

• Startup experience – self-directed work in a dynamic environment
• Existing network in the PVS, system house, or Healthtech partner landscape
• Experience with white-label/OEM models
• Knowledge of practice management software (PVS) or digital practice processes

Benefits

Why We?

• Built-in instead of managed: You build a complete sales pillar from scratch and shape our partner strategy significantly
• Levers instead of individual closings: You scale revenue through partners – with much greater reach than 1:1 direct sales
• Attractive compensation model: Fixed salary plus performance-based component on partner performance
• Remote-first: You design your workday yourself and are familiar with digital communication
• Sensible mission: Digitalization in healthcare – with visible impact

Most applications fail because the application is not sent. We're looking for motivated people who give it their all and want to develop further. Tell us what you'd like to move with us and what you bring.

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