Centre manager

About the role The Business Exchange is seeking a highly professional, service-driven Centre Manager to lead the operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors, clients, and staff. As a premium brand ambassador, the Centre Manager will oversee the full spectrum of centre operations — from reception and hospitality to facilities management and tenant engagement. Key responsibilities Reception management Maintaining a welcoming and efficient reception area. Managing incoming calls, mail, and deliveries. Providing administrative support to tenants. Hospitality management Ensuring exceptional service for tenants and visitors. Coordinating events and meetings. Managing catering and hospitality services. Facilities management Overseeing the maintenance and upkeep of the centre. Managing relationships with contractors and vendors. Ensuring compliance with health and safety regulations. Tenant engagement Building and maintaining strong relationships with tenants. Addressing tenant concerns and resolving issues promptly. Organizing tenant events and networking opportunities. Financial management Managing the centre's budget and financial performance. Processing invoices and managing accounts payable/receivable. Preparing financial reports. Team management Supervising and training centre staff. Conducting performance reviews and providing feedback. Fostering a positive and collaborative work environment. About you Proven experience in a similar role, ideally within a premium business environment. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office Suite. A proactive and solution-oriented approach. Strong leadership and team management skills. Benefits Competitive salary. Opportunity for professional development. A positive and supportive work environment. The Business Exchange is an equal opportunities employer.