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Urbvan

1 year ago

CELLULAR PHONE AGENT

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Company information

Company
Urbvan
Location
México Mexico
Posted
1 year ago
View all jobs at Urbvan

Job description

You will be part of the Customer Experience team and your objective will be to support our users by providing a unique and spectacular service, always striving for perfection so that our users can live the Kolors experience.

What you'll do ...

  • Provide service and follow-up to our users.
  • Solve each of the requests. Ensure 100% compliance with quality standards.
  • Achieve and meet metrics together with the team. Generate unique service experiences, exceeding user expectations.
  • Routine work and sales.
  • Provide alternative solutions to doubts, complaints or clarifications about our services.
  • Answer incoming and outgoing calls.

Required skills

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