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Cellular Consultant

Job description

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

  1. Maximise the profitability of the Business Unit by achieving individual contracts targets.
  2. Promote contract products to customers in order to maximise the value and profitability of the Business Unit
  3. Action the contracts applications process in line with required process
  4. Deal with customers in a customer centric manner
  5. Effective self-management and teamwork

Minimum Requirements

  • Matric
  • 1 – 2 years working experience in the retail industry
  • Contracts Services product knowledge
  • Risk management
  • MS Office Proficiency
  • Written and verbal communication skills
  • Interpersonal skills

Skills & Knowledge

  • Management Information Systems
  • SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
  • Credit Services Sales Acumen
  • In-depth knowledge of IC Polices, Practices, Processes and Procedures
  • IC Business Operating Model
  • Expressed and implied ethical responsibilities
  • Team work
  • Customer Service orientated
  • Attention to detail
  • Telephone etiquette
  • Target driven

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!

Required skills

matric attention to detail ms office retail team work consultant target driven telephone etiquette sap systems practices m2 avs payjoy vumatel processes and procedures cellular vodacom c3d mtn ilula & oms telkom crm credit services sales acumen ic polices ic business operating model expressed and implied ethical responsibilities customer service orientated

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Company information

Company
Pepkor Lifestyle
Location
South Africa, KwaZulu-Natal, eThekwini, Durban
South Africa
Posted
8 months ago
View all jobs at Pepkor Lifestyle

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