CDI - Senior Client Advisor - Bon Marché Woman

AMI is looking for a Senior Client Advisor on a permanent contract to join one of its boutiques.

A true ambassador of the House and a point of reference within the team, you will actively contribute to revenue growth, the loyalty of a demanding clientele, and the quality of the AMI boutique experience.

Reporting to the Store Manager, you will embody the House's standards and support the team in their daily implementation.

YOUR MISSIONS

CLIENT RELATIONSHIP & SALES DEVELOPMENT

• Welcome and assist local and international clientele by embodying the House's standards of service and hospitality.

• Develop a personalized and lasting relationship with clients by identifying their expectations, habits, and needs.

• Advise with expertise and present collections by highlighting AMI's savoir-faire, identity, and universe.

• Develop sales by building tailored proposals and mastering cross-selling and upselling levers.

• Actively develop your client portfolio and ensure regular follow-up through clienteling.

• Contribute to the individual and collective objectives of the boutique and monitor its activity through key performance indicators.

• Be exemplary in your commercial posture and contribute to the improvement of the team's sales practices.

TEAM REFERENT & SUPPORT

• Be a true point of reference for the team on service standards, sales practices, and clienteling.

• Support and advise Client Advisors in their daily activities and share your expertise.

• Participate in the onboarding and skill development of new employees.

• Share best practices and contribute to creating a positive commercial and collective dynamic.

• Be proactive with the Store Manager on actions to improve customer experience and boutique performance.

• In the absence of the Store Manager, provide close operational relay, support the team in daily priorities, and ensure the smooth running of the boutique.

BOUTIQUE LIFE, STOCK & OPERATIONS

• Ensure the maintenance of an impeccable sales environment consistent with the House's image.

• Participate in the implementation of Visual Merchandising recommendations and ensure their proper daily application.

• Be a point of reference for boutique procedures and operations.

• Contribute to good stock management: reception, integration, replenishment, transfers, and inventory.

• Ensure compliance with procedures and the reliability of operations.

• Master the House's tools and systems and support the team in their use.

YOUR PROFILE

• You have significant sales experience, ideally gained in luxury, premium, high-end ready-to-wear, or luxury hospitality.

• You have a strong command of sales fundamentals, clienteling, customer loyalty, and the development of a demanding clientele.

• You are comfortable with performance indicators and know how to balance service excellence with commercial performance.

• You are recognized for your exemplary attitude, natural leadership, and ability to support and develop a team.

• You are autonomous, rigorous, reactive, and know how to take initiative.

• You have an excellent presentation and strong interpersonal skills.

• You are passionate about fashion and have a good understanding of the luxury world and its codes.

• You have excellent communication skills and know how to adapt your posture to local and international clientele.

• Proficiency in English is essential. Knowledge of another language is a real asset.

JOIN THE F.AMI.LY

Join a growing, committed, and supportive fashion House, within a stimulating and passionate team.

At AMI, we believe that the quality of the customer experience relies as much on savoir-faire as on savoir-être: trust, optimism, creativity, commitment, and team spirit.

We are convinced that the diversity of our teams is a strength. We consider all applications with the same attention, without distinction of gender, disability, origin, age, or orientation.