At Crisp, we have a mission: to make food with more flavor accessible to everyone. This is only possible if all our colleagues are healthy and enjoy their work. As an Absence Case Manager, you ensure that we maintain control over absence. You guide managers and employees on absence issues, monitor the progress of cases, and ensure that we fully comply with the Wet verbetering poortwachter (Employee Retention Improvement Act).

What you will do

• You own the absence policy within Crisp. You develop, implement, and improve a clear and effective absence and reintegration policy for both office and Operations. Additionally, you initiate prevention and vitality projects to reduce absence organization-wide.

• You manage reintegration pathways within Spoor 1 and Spoor 2 and monitor all legal deadlines from the Wet verbetering poortwachter, including the Problem Analysis, Plan of Action, First Year Evaluation, and the WIA application. This minimizes legal and financial risks, such as a wage sanction from the UWV.

• You coach and advise managers during absence, frequent absence, and threshold conversations and organize periodic progress and sparring sessions. Within Crisp, you are the point of contact and the subject matter expert on absence, reintegration, and disability.

• You maintain close contact with the company doctor and occupational health service, schedule consultations, and coordinate on complex cases where necessary. Additionally, you monitor the quality of cooperation with external parties, such as the occupational health service, occupational disability experts, and the UWV.

• You conduct accessible progress and reintegration conversations with sick and recovering colleagues. You brainstorm practical solutions that support return to work and advise managers on suitable adjustments in, for example, tasks, hours, or the workplace.

• You analyze absence data, such as reporting frequency, average absence duration, and trends, and translate this into concrete action plans and clear management information for HR and management. Based on this, you set up preventive initiatives, such as training, PMO/PAGO (Preventive Medical Examinations/Preventive Health Checks), and vitality programs.

• You utilize relevant financial arrangements, such as the no-risk policy, LKV (Wage Subsidy for Disabled Employees), and Ziektewet benefits, to reduce absence costs where possible. You check invoices from external parties.

• You ensure watertight case file construction and for registration and communication regarding absence that comply with current privacy legislation.

• You execute actions from the RI&E (Risk Inventory and Evaluation), monitor their progress, and are responsible for the establishment and further development of occupational health and safety policy.

This is you

• You have HBO/WO work and intellectual capacity, preferably supplemented by a completed education as a Casemanager Regie op Verzuim (CROV) or Register Casemanager (RCM).

• You have 4 to 7 years of experience as an internal or external case manager, for example within an environment with office and/or logistics/production.

• You possess excellent and up-to-date knowledge of the Wet verbetering Poortwachter and the Ziektewet (Sickness Benefits Act).

• You stand firm, coach managers in taking their own responsibility, and dare to ask probing questions when encountering resistance. You get all parties (managers, employees, occupational health service) moving towards the desired outcome.

• You understand the organization and effortlessly adapt your communication style, whether you are strategically interacting with management or practically and accessibly on the shop floor.

• You have a warm heart for the employee, but never lose sight of the organizational interest, the reintegration goals, and the legal frameworks. You strictly manage agreements and the employee's own responsibility.

• You recognize patterns in absence data and translate them into concrete plans; in stalled cases, you think creatively to quickly resolve situations.

• You always maintain an overview of absence administration, are strict with legal deadlines, and know exactly what is going on with every long-term sick employee.

• You speak fluent Dutch, English is a plus.

• You are available for 32 hours per week.

What we offer

• Working at a B Corp certified company, where you have the opportunity to make your mark on the European food system.

• 27 vacation days to recover and recharge.

• An extra day off per year to volunteer and do something good.

• Attention to your mental health with online guidance from recognized psychologists via OpenUp.

• A perfect pension for later via BPFL.

• Every month, food for thought, with workshops and talks via Crisp University.

• Regular tastings or workshops at the office or at one of our suppliers, to see how our tastiest products are made – and of course, to taste them too.

• A comprehensive, organized lunch at the office daily.

• Enthusiastic, smart colleagues and time to get to know each other during sports, events, and tastings.

• And... a substantial discount on your Crisp groceries, because you want to eat well at home too.

Our selection procedure

Apply via the button below. The more you can share about yourself and the reason for your application, the better. You can apply until August 31, 2026. On September 1, we will close the vacancy and process all applications.
At Crisp, we strive for an inclusive and diverse work environment where everyone is welcome, regardless of their background, gender, age, ethnicity, sexual orientation, religion, or disability. We encourage applicants with diverse perspectives and backgrounds to apply and believe in equal opportunities for everyone. We value the unique contributions that each employee can make and are committed to creating an inclusive workplace where everyone is respected and valued.

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