Caremark - Home Care in Leeds
10 months ago
Care Coordinator
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Company information
- Company
- Caremark - Home Care in Leeds
- Location
- UK, Yorkshire And The Humber, West Yorkshire, Leeds United Kingdom
- Posted
- 10 months ago
Job description
- £23,809.50
£100 staff referral scheme
Sick pay
28 Days annual leave (pro rata)
Pension
Clear career progression
Training and continuous professional development
Highly supportive employer (backed by Ethical Care Charter)
Are you looking for a role with responsibility, reward, and recognition?
Have you got care experience and are looking to take the next step in your career?
Would you like to work for our family-run company that invests in its staff?
If the answer is yes, we would love to hear from you!!
We are recruiting for a Care Coordinator based in our Leeds head office, ensuring all client visits are allocated, recruiting suitable Care and Support Workers and helping to maintain appropriate office procedures.
Responsibilities
- Answering all incoming telephone enquiries.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
Requirements
- Experience in care or a related field
- Care Coordinator experience is desirable
- Strong customer service skills
- Passion for delivering person-centred care
- Training will be provided
Required skills
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