Campaign Analyst

Our mission is clear: make better food accessible to more people. As a Campaign Analyst in the Customer Retention team, you play a crucial role in this by helping us retain our customers better. You ensure that we tell all our stories, about all our products, in the right way to the right customer. You are continuously, data-driven, looking for improvement so that we can tell the next story even better. # What you will do Our retention strategy is becoming increasingly sophisticated. We don't simply send 'a discount' to all customers, but work with layered actions, inspiring stories and personalized extras. On the one hand, you are the analytical driving force behind the execution of our campaigns. You build, manage and improve the analytical tooling and dashboards so that we can keep learning. In doing so, you create understanding of - and control over - the commercial impact of campaigns, and all underlying components (such as channel strategy, product composition or customer target group). Subsequently, you effectively translate the insights gained into success factors, improvement trajectories and/or future experiments. On the other hand, you contribute substantively. Together with the Campaign Specialist, you determine which offer goes to which customers, via which channel and with which expectation, and you also set up (new) actions yourself. **Some of your responsibilities:** - You are responsible for the performance of campaigns. You analyze the impact, and you use insights to improve future campaigns, so that we can keep innovating in our retention strategy. - You actively contribute to the team: you not only deliver insights, but are also yourself responsible for the implementation of campaigns. - You determine and run the experiment agenda: which hypotheses do we test about offer, target group and channel, and what do we learn from them? - You build, maintain and improve the data models (SQL/dbt) and dashboards (Data Studio) that the team steers on. # This is you - You have a completed university (WO) or university of applied sciences (HBO) degree. - You have 2-5 years of experience in marketing (intelligence) and data/business analytics. - You speak and write fluent Dutch. - You are analytically strong and work in a data-driven and structured way. You are fluent in SQL, have experience creating dashboards and data models, and like to use AI tools to make your work more efficient. Experience with dbt is a plus. - You have experience with A/B tests, holdout tests and hypothesis-driven working. - You have commercial sense: you like to think along about the offer as much as about the numbers behind it. - You are a strong sparring partner: you challenge colleagues with data and also let yourself be challenged. - You are critical, hands-on and not afraid to challenge the status quo. # What we offer - Working at a B Corp certified company, where you get the chance to make your mark on the European food system. - 27 vacation days to recharge. - One extra free day per year to get involved in volunteer work and do something good. - Attention to your mental health with online guidance from recognized psychologists via OpenUp. - A perfect pension for later via BPFL. - Every month food for thought, with workshops and talks via the Crisp University. - Regular tastings or workshops at the office or at one of our suppliers, to see how our tastiest products are made – and of course also to taste them. - Daily an extensive, well-organized lunch at the office. - Enthusiastic, smart colleagues and time to get to know each other during sports, events and tastings. - And... a substantial discount on your Crisp groceries, because you naturally also want to eat well at home. # Our selection procedure Apply via the button below. The more you can share about yourself and the reason you are applying, the better. At Crisp we strive for an inclusive and diverse work environment where everyone is welcome, regardless of their background, gender, age, ethnicity, sexual orientation, religion or disability. We encourage applicants with diverse perspectives and backgrounds to apply and believe in equal opportunities for everyone. We value the unique contributions each employee can make and are determined to create an inclusive workplace where everyone is respected and valued. Find more English Speaking Jobs in Netherlands on Arbeitnow