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I. K. Hofmann GmbH

1 year ago

Call Center Agent (m/w/d) Inbound Mobilfunk

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Company information

Company
I. K. Hofmann GmbH
Location
Deutschland, Bremen Germany
Posted
1 year ago
View all jobs at I. K. Hofmann GmbH

Job description

Call Center Agent (m/w/d) in Bremen Starten Sie Ihre Karriere bei Hofmann Personal!

Hofmann Personal is your trusted partner in temporary staffing. As part of our team, we offer you a position where you can utilize and develop your skills. Discover new professional perspectives with an employer who values reliability and employee satisfaction.

We are looking for you to work for one of our well-known customers from the telecommunications services sector in Bremen on a part-time or full-time basis to win back existing customers and conclude new contracts in the area of telecommunication.

Your tasks as Call Center Agent (m/w/d) in Bremen: Competent handling of all incoming customer inquiries in the Mobilfunk area with the goal of customer retention

Active consulting on our products, prices, and tariffs

Self-contained processing of complaints and grievances

Use of all functions of our special EDV systems for customer care

Your qualification as Call Center Agent (m/w/d): Good communication skills and a confident demeanor

Flexibility in working hours, including shift and weekend work

Outstanding service orientation and a high sense of quality

Fundamental PC knowledge and interest in products in the telecommunications sector

Your advantage: Employment in an unlimited employment relationship

Over-tariff payment

Additional benefits and optional supplements

Vacation and Christmas pay

Chance of takeover by our customers

Contact to Hofmann: Don't hesitate and apply as Call Center Agent (m/w/d) in Bremen. We would be happy to answer your questions by phone at +49 421 1688710 or via email at [email protected]

We look forward to hearing from you soon!

We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, and sexual orientation and identity.

Required skills

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