Dep. Service Delivery Manager - Pen Testing Services (NS) - THU 15 Jan

Deadline Date: Thursday 15 January 2026

Requirement Title: Deputy Service Delivery Manager – Penetration Testing Services

Location: Mons, Belgium

Full time on-site: Yes

Total Scope of the request (hours): 1254

Required Start Date: 16 FEB 2026

End Contract Date: 31 DEC 2026

Required Security Clearance: NATO Secret

Specific Working Conditions: Normal Office Conditions. 10 days travel is foreseen for this position within Belgium. Post is required to be on site in Mons full time.

Duties and Role

• Support the SDM in delivering high-quality penetration testing services.
• Accurately evaluate scope and level of effort (LoE) for penetration testing tasks.
• Provide technical oversight of vulnerabilities identified during testing.
• Act as a technical liaison between penetration testers, service management, and stakeholders.
• Contribute to service quality, consistency, and continuous improvement.
• Assist in planning and scheduling penetration testing engagements across NATO and NCIA environments.
• Coordinate resources and ensure adherence to agreed timelines.
• Coordinate resources and ensure adherence to agreed timelines.
• Monitor engagement progress and manage risks and dependencies.
• Conduct technical scoping discussions with stakeholders.
• Assess complexity, attack surface, and constraints of target systems.
• Produce justified LoE estimates aligned with NCSC PTAE methodologies.
• Support engagement kick-offs, debriefings, and technical discussions.
• Translate technical findings into risk-focused language for decision-makers
• Support service reporting, KPIs, and dashboards.
• Contribute to methodology updates and lessons learned.

Requirements

• NATO Secret security clearance
• 3+ years in project management or service delivery management in cyber security.
• Extensive technical background in penetration testing and offensive security.
• Demonstrated understanding of vulnerabilities across network, application, and cloud environments.
• Ability to estimate effort and scope complex technical assessments.
• Strong understanding of the penetration testing service lifecycle.
• Proven ability to scope engagements including objectives, in/out of scope, assumptions, constraints, RoE, and deliverables
• Solid knowledge of common penetration testing standards and requirements (e.g., OWASP, PTES, NIST/ISO-aligned practices)
• ITIL experience, with a strong focus on Change Management
• Proven customer-facing experience including requirements gathering, stakeholder management, and expectation setting.