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Park Lane Recruitment

1 year ago

Engineer (Digital Collaboration - Voice & VTC) (CTS) BELGIUM 23 Sep RELAUNCH

  • België
  • Full Time
  • 912.00 - 912.00
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Company information

Company
Park Lane Recruitment
Location
België Belgium
Posted
1 year ago
View all jobs at Park Lane Recruitment

Job description

Deadline Date: Tuesday 23 September 2025

Requirement: Engineer (Digital Collaboration - Voice & VTC)

Location: Mons, BELGIUM

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed: 76 EUR

Total Scope of the request (hours): 836

Required Start Date: 3 November 2025

Required Security Clearance: NATO COSMIC TOP SECRET

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
  1. Current National or NATO SECRET clearance
  2. Nationality of one of the NATO member countries
  3. Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties and Role:
Specific duties for this post:
  • Perform service continuity improvement tasks on the NATO voice & VTC infrastructures;
  • Support innovation efforts related to voice and video conferencing technology;
  • Work with the project management team and provides technical support to projects to enhance and improve the existing infrastructure and services;
  • Plan, test and carry out routine configuration and maintenance operations within the voice and VTC domains;
  • Be prepared to support maintenance activities and infrastructure deployments during out of business hours;
  • Coordinate and raise CRQs (change requests) and ASIs (authorised service interruptions) when needed;
  • Responsible for the creation and maintenance of technical documentation (configuration baselines, engineering reports, network diagrams, etc.) and provide training for other team members on new technologies and features;
  • Mentor and/or coach team members on new voice and VTC technologies or features;
  • Investigate and propose long-term solutions to encountered equipment and configuration problems;
  • Provide third level support to the operations team for both static and deployable voice and video conference infrastructures when needed;
  • Deputize for higher-grade staff, if required.
  • Perform other duties as may be required.
Requirements:
Skill, Knowledge & Experience:
  • The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
  • A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
  • Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
  • At least 2 years' experience designing, implementing, managing, and optimizing collaboration tools and platforms within a digital ecosystem of an organization.
  • Experience deploying communication and collaboration software (such as video conferencing systems, team messaging applications, and document sharing platforms).
  • Proven experience in the configuration and operation of Voice and VTC core systems and end devices.
  • Proven experience in deployment and configuration of security features in the voice and VTC domains (TLS, PKI, IPSec, etc.).
  • Excellent troubleshooting skills with a methodical approach to resolving QoS and technical issues in complex IP networks.
  • Excellent knowledge of SIP, H.323 and PSTN signalling protocols.
  • Good working knowledge of virtualization and cloud technologies.
  • Experience providing end users support.
  • Training/Certifications: Certified ITIL Foundation
Education, Experience and Training (Desirable):
  • Experience with collaboration solutions from major vendors like Cisco, Poly and Pexip.
  • Qualification of Cisco Certified Network Professional Collaboration (CCNP Collaboration).
  • Experience with monitoring platforms and protocols such as CA Spectrum, nGenius One, SNMPv3, Syslog, etc.
  • Scripting experience ideally in Python and experience using regular expressions.
  • Experience with cloud-based collaboration solutions like Microsoft Teams and Cisco Webex.
  • Ability to navigate, influence and negotiate with all levels of the organization, business partners, customers and users.
  • Strong communication skills and the ability to be concise in both written and verbal communications.
  • Prior experience of working in an international environment comprising both military and civilian elements.
  • Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.

Required skills

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