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Engineer (Digital Collaboration - Voice & VTC) (CTS) BELGIUM 30 Sep RELAUNCH

Full Time 912.00 - 912.00

Job description

Deadline Date: Tuesday 30 September 2025

Requirement: Engineer (Digital Collaboration - Voice & VTC)

Location: Mons, BELGIUM

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed: 76 EUR

Total Scope of the request (hours): 836

Required Start Date: 3 November 2025

Required Security Clearance: NATO COSMIC TOP SECRET

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
  1. Current National or NATO SECRET clearance
  2. Nationality of one of the NATO member countries
  3. Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties and Role:
Specific duties for this post:
  • Perform service continuity improvement tasks on the NATO voice & VTC infrastructures;
  • Support innovation efforts related to voice and video conferencing technology;
  • Work with the project management team and provides technical support to projects to enhance and improve the existing infrastructure and services;
  • Plan, test and carry out routine configuration and maintenance operations within the voice and VTC domains;
  • Be prepared to support maintenance activities and infrastructure deployments during out of business hours;
  • Coordinate and raise CRQs (change requests) and ASIs (authorised service interruptions) when needed;
  • Responsible for the creation and maintenance of technical documentation (configuration baselines, engineering reports, network diagrams, etc.) and provide training for other team members on new technologies and features;
  • Mentor and/or coach team members on new voice and VTC technologies or features;
  • Investigate and propose long-term solutions to encountered equipment and configuration problems;
  • Provide third level support to the operations team for both static and deployable voice and video conference infrastructures when needed;
  • Deputize for higher-grade staff, if required.
  • Perform other duties as may be required
Requirements:
Skill, Knowledge & Experience:
  • The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
  • A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
  • Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
  • At least 2 years' experience designing, implementing, managing, and optimizing collaboration tools and platforms within a digital ecosystem of an organization.
  • Experience deploying communication and collaboration software (such as video conferencing systems, team messaging applications, and document sharing platforms).
  • Proven experience in the configuration and operation of Voice and VTC core systems and end devices.
  • Proven experience in deployment and configuration of security features in the voice and VTC domains (TLS, PKI, IPSec, etc.).
  • Excellent troubleshooting skills with a methodical approach to resolving QoS and technical issues in complex IP networks.
  • Excellent knowledge of SIP, H.323 and PSTN signalling protocols.
  • Good working knowledge of virtualization and cloud technologies.
  • Experience providing end users support.
  • Certified ITIL Foundation
Education, Experience and Training (Desirable):
  • Experience with collaboration solutions from major vendors like Cisco, Poly and Pexip.
  • Qualification of Cisco Certified Network Professional Collaboration (CCNP Collaboration).
  • Experience with monitoring platforms and protocols such as CASpectrum, nGenius One, SNMPv3, Syslog, etc.
  • Scripting experience ideally in Python and experience using regular expressions.
  • Experience with cloud-based collaboration solutions like Microsoft Teams and Cisco Webex.
  • Ability to navigate, influence and negotiate with all levels of the organization, business partners, customers and users.
  • Strong communication skills and the ability to be concise in both written and verbal communications.
  • Prior experience of working in an international environment comprising both military and civilian elements.
  • Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.

Required skills

python sip tls h.323 pki itil foundation cisco ipsec microsoft teams poly pexip cisco webex pstn nato cosmic top secret ccnp collaboration

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Company information

Company
Park Lane Recruitment
Location
België
Belgium
Posted
11 months ago
View all jobs at Park Lane Recruitment

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