Sign up to save this job, get alerts, and apply with an optimized CV.

C003531 CSU Brussels Network Voice Specialist (NS) BELGIUM - 1 Oct RELAUNCH

Full Time 948.00 - 948.00

Job description

Deadline Date: Wednesday 1 October 2025

Requirement: Network Voice Specialist

Location: Brussels, BELGIUM

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed: 79 EUR

Total Scope of the request (hours): 487

Required Start Date: 3 November 2025

Required Security Clearance: NATO SECRET

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
  1. Current National or NATO SECRET clearance
  2. Nationality of one of the NATO member countries
  3. Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.

Duties and Role
Under the direction of Head, Network Management, but largely on own initiative, the incumbent will perform the following duties:
  • Provides first and second line voice support to the Service Centre;
  • Performs diagnoses and resolve voice incidents and problems;
  • Monitors voice systems and proactively reports and resolves potential voice issues;
  • Performs software patching of Skype For Business (SFB) and Session Border Controller systems (SBC);
  • Works outside office hours or on weekends as required;
  • Seeks recommendations from his/ her superiors for technical solutions;
  • Maintains liaison with other CSU internal units, Service Lines and other technical organizations;
  • Creates and maintains Standard Operating Procedures and documentation of the supported Unified Communications systems;
  • Assists with and implements assigned project work packages;
  • Works with limited supervision;
  • Coordinates and conducts own work to meet quality targets;
  • Performs other duties as may be required
Requirements:
  • NATO Secret security clearance
  • Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
  • At least 3 year experience in a similar position;
  • At least 3 year experience with operation, deployment and configuration of Unified Communications systems such as Microsoft Lync or Microsoft SFB;
  • Experience with Voice SBC systems;
  • A good knowledge of protocols and standards utilized in VoIP and SFB; SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards;
  • Experience in utilizing SFB and SBC toolkits for troubleshooting purposes;
  • Experience with device monitoring tools such as Microsoft SCOM, ZABBIX and provide reporting and identifying devices that aren't functioning properly;
  • Experience with O&M of PABX systems;
  • Experience with Polycom provisioning systems and Polycom phones;
  • Experience with Microsoft PowerShell.
Desirable:
  • Knowledge and experience with Alcatel PABX systems
  • Knowledge and experience with AudioCodes SBCs;
  • Experience with Active Directory, GPOs and PKI certificates;
  • ITIL certificate;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization

Sign up to apply

Create a free account to apply for this job and get access to:

  • AI-powered CV optimization for this specific job
  • Save jobs and create custom alerts
  • See your CV match score for each job

Company information

Company
Park Lane Recruitment
Location
België
Belgium
Posted
10 months ago

Find similar jobs

Explore more opportunities like this one.

Interested in this position?

Create your free account and tailor your CV to match this job.