Business Support Asset Management Coordinator

The opportunity

We’re looking for a proactive Business Support Coordinator to support our asset management systems and processes within the Parks and Recreation team. You’ll bring strong coordination and administrative skills, proven experience using asset management systems, and confidence in training others and improving processes. We want someone who The ideal applicant will demonstrate effective communicates clearly, works well with others, engages effectively with stakeholders, and helps build a collaborative, high-performing team environment.

Key Responsibilities:

• Be the first point of contact for system queries and issues.
• Triage and escalate workflow problems.
• Create work orders and support system improvements.
• Communicate updates to stakeholders and lead customer relationship meetings.
• Deliver SME training and support assist staff with system use.
• Collate data to build schedules and support reporting.
• Prepare reports and recommendations for managers.
• Keep process documentation up to date in Process Manager.