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7 months ago
Business Service Agent
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Company information
- Company
- Apply 4 it
- Location
- South Africa, Gauteng, Tshwane, Centurion South Africa
- Posted
- 7 months ago
Job description
We are looking for a Business Service Agent that is Bilingual in Afrikaans and English CUSTOMER SERVICE & COMMUNICATION Manage (read, assess, respond, resolve) incoming emails from 5 addresses in Hubspot Shared Conversation Inbox (approx 170 emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Accounting Query). ORDER PROCESSING - DEBTORS/CUSTOMERS Create Quote / Invoice from Email / Phone order / Hubspot Ticket (-/ 50 per day) Send Quote via...
Required skills
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