Business Segment Lead B2B SaaS / Software Features - (alle Identitäten)

What You Can Expect

Your Lever for Healthcare of Tomorrow
Bi Caspar Health, we work on healthcare of tomorrow – digital, sustainable, and holistic. Our innovative solutions fundamentally change medical aftercare and prevention. To take this impact to the next level, we are looking for a strategically strong and diplomatically skilled personality for our core segment.

Why This Role is an Absolute Game-Changer
Forget the classic, rigid corporate strategist and the monotonous managing of roadmaps. In this role, you will be both a maker and intrapreneur: You steer your segment like your own company within the company. You build the commercial spearhead for software features that genuinely create value in the lives of patients and doctors. This is not just a B2B dashboard – it's tech with real purpose.

Your Role in the Ecosystem & Team Setup
As Business Segment Lead, you will take on end-to-end responsibility for the commercial success of our product features. Since we work in an agile matrix structure, you will steer the segment horizontally: You pull the strings as a central, cross-functional node point between Sales, Marketing, and CSM. So that you can focus fully on the commercial leverage and not get lost in tech deep dive, you have a Product Commercial Manager at your side as a dedicated translation interface and strong gatekeeper to the product organization.

Your Challenges

• Strategic Segment Steering: Definition of the comprehensive segment strategy, including full P&L responsibility (ARR and Churn) for maximizing commercial success
• Data-Driven Prioritization: Translation of our B2B customers' needs into clear requirements and precise KPI-based argumentation for the roadmap against Product and Technology
• Go-to-Market Ownership: Responsibility for strategic positioning, messaging, and packaging based on continuous market, customer, and competitor analysis
• Feature Storytelling: Strategic integration of product developments and clear formulation of the concrete value and benefits for our customers
• Cross-Functional Orchestration: Close cooperation with Sales, Marketing, and CSM to create high-quality, sales-relevant assets and product information
• Lateral Leadership: Professional guidance of interdisciplinary teams and resource allocation from the departmental areas through excellent stakeholder management

Your Profile

• B2B SaaS Background: You know the dynamics of B2B-SaaS companies and have already successfully established software products or new features on the market – experiences in the healthcare sector are a clear advantage!
• Entrepreneurial Mindset: Proven experience with revenue and P&L responsibility, as well as development, evaluation, and implementation of business cases
• Strong Matrix Resilience: Excellent competence in cross-functional project management and the ability to rally teams without disciplinary authority to a common goal
• Kommunikative Diplomatie: Psychologically stable and sovereign appearance when dealing with conflicting stakeholder interests, paired with high pro-activity and absolute commitment
• Analytical Steering: Secure handling of core KPIs (ARR, Churn) and the ability to make commercial decisions even with incomplete data basis in a scale-up environment
• Structural Agility: Fundamentally understanding the tempo, dynamics, and processes in a strongly growing, agile scale-up environment

Why Caspar Health?

• Remote-First with flexible working hours – office optional in Berlin Mitte or 90 days per year outside Germany
• We support you with a monthly Homeoffice Allowance and a Meal Subsidy on Top
• You have enough time to relax – with 30 days of vacation per year
• Budget for Further Education, Conferences & Coaching, matching your potential and development opportunities
• High autonomy & decision-making freedom: no micromanagement – we hire experts who know what they're doing #MakeAnImpact!
• Earnest Cooperation: no silos, no egos – we have the same vision in mind #ValueFocus!
• Access to all Caspar offers in the area of mental & physical health #HealthyTogether!
• And yes – All snack wishes that the heart desires, joint sports sessions, a never-ending beverage fridge & a good portion of humor are also available

What makes us as a team

• We live diversity – diversity is not just a slogan for us, but everyday life
• Feedback is not a tool, but part of our culture
• We believe that technology only makes sense if it helps people
• Our drive is purpose – but our claim is professionalism