Business Research Associate

About Us:
We are a growing service provider offering high-quality Home Maintenance, Private Tutoring, and Day Care services across London and the surrounding areas. As our operations expand, we are committed to strengthening our research and analytical capabilities to support informed decision-making, improve service delivery, and drive sustainable business growth.

Purpose of the Role:
To collect, analyse, and interpret operational and market data across multiple service divisions (cleaning, childcare, tutoring, and other education support activities) to support strategic planning, investment decisions, and business growth initiatives.

Main Duties:

Conduct internal performance research to identify high-performing and underperforming business units.

• Gather and analyse customer feedback and market data.
• Prepare analytical reports and dashboards for the Operations Manager and Directors.
• Recommend funding and marketing priorities based on data-driven insights.
• Identify bottlenecks and propose improvements to operational efficiency.
• Support long-term business development by analysing opportunities for expansion and diversification.

Skills Required:

• Bachelor's degree in Business, Economics, Data Analytics, or a related field.
• Proven experience in business or market research, data analysis, or strategic planning.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, or equivalent).
• Excellent communication and presentation skills.
• Understanding of service operations and customer experience.