Business Relationship Manager

Job reference - 1392576

• A senior representative of Mazda Motors of New Zealand
• Strategic management, leadership, and business development
• Experience working with corporate clients and major leasing/rental companies is highly desirable, particularly within an automotive environment

About Mazda New Zealand Mazda is more than a car company - we are driven by a philosophy to enrich life-in-motion for those we serve. Our purpose is to create uplifting experiences, emotionally and physically, for our customers and communities. We are guided by values that are radically human, embody a challenger spirit and deliver omotenashi - thoughtful service that anticipates needs and exceeds expectations.

Mazda's ambition is to be the benchmark for customer experience, delivering uplifting, personalised interactions at every touchpoint. We believe in forging lasting connections, creating "one-size-fits-one" experiences, and anticipating customer needs with empathy and care. The Mazda Mindset differentiates us by fostering a consistently elevated experience for both internal and external customers.

Mazda New Zealand enjoys one of the more stable workforces in the New Zealand motor industry. The resulting employee satisfaction makes roles at this level a rarity, as roles at Mazda New Zealand rarely emerge. As an example, the valued incumbent employee leaves this role after more than 2 decades of impressive service to the company.


About the role: Business Relationship Manager As a Business Relationship Manager, you will play a pivotal role in Mazda's customer experience journey. This senior position is responsible for:

• Business Development: Driving business growth by identifying new opportunities, negotiating high-value vehicle sales, and supporting dealership success.
• Strategic Relationship Management: Cultivating and maintaining high-value relationships with direct corporate clients, major leasing companies and assigned Dealers.
• Customer Experience Leadership: Championing Mazda's customer experience vision, ensuring every interaction reflects our purpose, promise, and values.
• Channel Expansion: Enhancing Mazda's presence among business buyers and rental companies and supporting Dealers in building strong client relationships.
• Account Planning & Sales Strategy: Developing annual vehicle volume plans, supporting marketing initiatives, and maximising franchise performance.
• Event & Opportunity Management: Leading client engagement activities such as drive days and professional presentations for fleet opportunities.

The background and experience sought

• Proven experience in business development, relationship management, and sales within a senior leadership or management role
• Demonstrated ability to manage complex stakeholder relationships and negotiate high-value business agreements
• Strong strategic planning as well as analytical and communication skills
• Experience working with corporate clients and major leasing/rental companies is highly desirable, particularly so within an automotive environment

The appointee will ideally need to have had the aforementioned business dealings that relate to the sales, finance, or leasing and rentals processes.

While it is preferred that the appointee will have an automotive background, consideration may also be given to candidates with allied national distributor experience.

Candidates will need to live and have the right to work in New Zealand.
The remuneration, challenge, and rewards

• Remuneration provides for an attractive senior level salaried position
• A vehicle program provides additional incentive

While the role will provide sufficient incentive to ensure further enquiry should be mandatory, the value of working for an employer of choice should not be understated.

Consistent long term employment tenures are reflective of the work culture you would join.

National overnight travel is minimal, but applicants should be aware there is a content of travel required.
A full job description is available upon request

How to apply To ensure Mazda New Zealand NZ has portal access to your application, please click the apply section and upload your resume. It is important to note that applications will be processed from the 12th of January 2026, unless expedited earlier.

Applications will be acknowledged on the date of application and then again from January 12th. The assignment is managed by Automotive Employment NZ which is where your application must be directed for consideration.

You can also call Russell on 027 479 0000 or Keith on 021 271 3202 for further information.