Business Development Support Specialist (VR01)

We are looking for a proactive Business Development Support Specialist to support the sales team by generating qualified leads, setting up appointments with decision-makers, and ensuring consistent follow-up throughout the sales cycle. This role focuses on B2B engagement for managed IT services, including cloud solutions, servers, networking, and security for small to medium enterprises.

You will be the first point of contact with prospective clients, helping open doors and maintaining communication while supporting the sales team to close opportunities. A basic understanding of IT services is essential for effective engagement.

The client is a professional IT solutions provider delivering cloud, server, networking, and security solutions to SMEs. They are highly consultative and client-focused, helping businesses improve efficiency and security through tailored IT solutions.

Key Responsibilities:

• Research and identify potential SME clients for IT solutions

• Make initial contact with decision-makers to introduce IT services

• Filter leads so the sales team focuses on high-potential prospects:

  • Identify client needs or pain points that can be solved by the company

  • Assess current IT setups (outdated systems, multiple servers, unmanaged networks, security gaps)

  • Ensure the lead is the right fit for the company’s services

• Schedule appointments and product demonstrations for the sales team

• Follow up with prospects to confirm receipt of proposals, quotes, or marketing materials

• Maintain accurate records of all leads, contacts, and communication in the CRM

• Assist with preparing sales materials, presentations, and quotes

• Track opportunities, lead status, and report metrics regularly

About the Role:

We’re looking for a proactive Business Development Support Specialist to support the sales team by generating qualified leads, setting up appointments with decision-makers, and ensuring consistent follow-up throughout the sales cycle. This role focuses on B2B engagement for managed IT services, including cloud solutions, servers, networking, and security for small to medium enterprises.

You will be the first point of contact with prospective clients, helping open doors and maintaining communication while supporting the sales team to close opportunities. A basic understanding of IT services is essential for effective engagement.

More About the Company:

The client is a professional IT solutions provider delivering cloud, server, networking, and security solutions to SMEs. They are highly consultative and client-focused, helping businesses improve efficiency and security through tailored IT solutions.

Minimum Requirements:

• Graad 12

• Minimum 2 jaar ervaring in B2B-leidraadgenerering of verkoops-ondersteuning (verkieslik in IT)

• Bekend met IT-dienste (wolk, bedieners, netwerk, sekuriteit)

• Vaardig in Microsoft Office en CRM-sagteware

Skills & Competencies:

• Sterk kommunikasie- en interpersoonlike vaardighede, professioneel en konsultatief

• Basiese begrip van IT-konsepte (wolk, bedieners, netwerk)

• Georganiseerd, aandagtig vir detail, kan verskeie leidrade gelyktydig hanteer

• Proaktief in die identifisering van nuwe besigheidsgeleenthede

• Sterk opvolg- en verhoudingbestuurvaardighede

• Bereid om voortdurend te leer oor IT-dienste en bedryfstrends