Business Development Manager - Processes, Tools & AI (w/m/d) - remote

Claude is your second name? Then read on.

At Severin Travel, we design high-quality individual trips to Africa – and we're growing. Completely organically, through referrals, travel agency partners, and SEO. We've been working 100% digitally and remotely for many years, our processes are running – but "running" isn't enough for us anymore. Every trip we sell is an individually calculated unique piece. That's our strength – and our bottleneck: creating a single offer is still labor-intensive handwork.

That's where you come in. We're looking for the person who owns our processes: You set up on a functioning foundation and turn it into a machine that scales with us. You report directly to management and sit in our OKR meetings – you really get your hands dirty.

Your environment: You work at two exciting interfaces within the company – with our Head of Sales and her team of experienced Africa specialists, when it comes to offers, calculations, and travel bookings, and with our Marketing Team, when it comes to funnels, tracking, and the website. Our stack: Google Workspace, Odoo, Webflow, Notion, Asana, Aircall – plus industry and AI tools that you evaluate and implement.

Aufgaben

Your North Star: Experience per customer up, time per offer down, conversion up. Specifically:

• BUILD THE OFFER MACHINE: You develop our offer process from labor-intensive individual piece to modular building block – pre-calculated modules that our Sales Team can build high-quality offers in minutes instead of hours. Perspective: 2-3 offer variants per customer plus bookable add-ons.
• EVALUATE AND IMPLEMENT TOOLS: You test our stack (Odoo, WETU & Co.) against the market, make informed Make-or-Buy decisions, and implement the solution – from calculation to presentation, which looks as good as our trips.
• BUILD AI INTO DAILY WORK: You build workflows with LLMs and automation (e.g. Make/n8n) – offer texts from building blocks, inquiry pre-qualification, internal assistants. Not just for show, but measurable in daily business.
• DIGITIZE CUSTOMER JOURNEY: Digital travel booking, payment period, a system for accompanying our customers' visas (checklists, documents, deadlines) – from offer to departure smoothly.
• AUTOMATE FOLLOW-UP: From photo upload after the trip to printed reminder book – you build pipelines behind our premium moments (Print-on-Demand, Fulfillment).
• BUILD TRANSPARENCY: We have a good KPI foundation – you make it better: from inquiry to offer to booking, and bring the numbers to our OKR meetings.

You prioritize yourself – always after what will benefit us in the long run –, measure your impact, and deliver in weeks, not quarters. We build sustainably, no quick & dirty.

Qualifikation

• You think in processes and build with tools – you've already converted a manual workflow into a system and can show what it brought
• No-Code/Low-Code experience (e.g. Make, n8n, Zapier) or light scripting – you don't have to be a developer, but you can get by without one
• Analytical thinking: You measure before optimizing, and calculate hours saved and conversions gained in minutes
• Strong communication skills on German – you pick up experienced colleagues whose knowledge you translate into systems

Honestly: This isn't a sales role. You don't acquire customers or maintain partners – you build the systems that our team sells with. And if you'd rather present concepts than implement them, it probably won't fit. We're looking for the maker who owns processes and delivers.

Benefits

Besides open colleagues who have been working remotely together for years, waiting for you:

• 100% Remote – work from anywhere in Europe, in a company that has been working completely digitally for many years
• Ownership: You own the process development of a growing company – with direct access to management and a seat at OKR meetings
• VISIBLE IMPACT: Your work saves hours every week and gains bookable bookings
• The chance to experience our destinations and our own homes in Kenya firsthand – so you can optimize what you know
• Modern digital tools – and budget for the ones you want to implement
• Attractive remuneration package
• 28 days of annual leave
• Unforgettable team events and shared experiences
• A great topic: Africa, premium travel, real people – processes behind unforgettable experiences

Want to turn a good company into a really good machine?

Show us not just your CV – tell us about a process you built or automated: How was it before, what did you do, what came out? That interests us more than any certification.

Our process: brief getting-to-know-you, one conversation about your projects and work style, decision – quickly and on eye level.

Apply now!