Deloitte
8 months ago
Business Architect (Cloud Contact Center)| BDS Poland @ Deloitte
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Company information
- Company
- Deloitte
- Location
- Polska Poland
- Posted
- 8 months ago
Job description
What you bring 4-6 years of experience in business analysis, process design, or consulting roles Degree in Computer Science, Information Technology, Engineering, or a related technical field is an advantage Hands-on experience with contact center solutions (Amazon Connect or similar CCaaS platforms) Solid understanding of contact center operations (IVR, routing, reporting, integrations, customer journeys) Fluent English is essential, as English will be the primary working language across all me…
Required skills
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