Business Analyst (Public Sector)

• Minimum 4-5 years of experience as Business Analyst, preferably in projects involving public institutions or similar contexts.
• Excellent communication, negotiation, and mediation skills, with the ability to facilitate discussions between diverse stakeholders: institutional representatives, consortium partners, technical and non-technical teams.
• Experience in managing and aligning conflicting requirements, maintaining a clear and feasible scope for the development team.
• Strong ability to protect and manage the initial scope of the project, with a focus on delivering realistic results within agreed-upon timelines and budgets.
• Ability to translate business requirements into functional and technical documentation (BRD, FRD, specifications, processes, etc.).
• Experience in writing reports and documents necessary for public projects, including specifications, analysis reports, testing plans, and traceability matrices, etc.
• Familiarity with slow decision-making processes and ability to navigate bureaucratic environments.
• Solid knowledge of process modeling (BPMN, UML), impact analysis, and requirement management.
• Excellent time management, organizational, and pressure-resistant skills in complex and dynamic environments.
• Native or fluent language skills in Romanian.
• Professional competence in English (for documentation or communication with external partners).

• Previous experience in EU-funded or government-funded projects. Familiarity with relevant legislation and standards for digitalizing the public sector (e.g., GDPR, interoperability, cloud government, etc.).
• Relevant certifications: CBAP, PMI-PBA, Agile BA, etc.

• Consultancy: Acting as an expert in the field of business to advise leadership and other teams on strategic decisions. Ability to influence organizational decisions based on analysis and business knowledge.
• Strategic Project Management: Supervising and managing strategic projects that have a significant impact on the organization. Ensuring alignment with business objectives and delivering on time and within budget.
• Partnerships.
• Client Interaction: Developing and maintaining relationships with clients and other stakeholders. Ensuring that client needs and requirements are understood and integrated into organizational strategies.
• Ongoing Process Improvement: Identifying opportunities for process improvement.
• Financial Analysis: Participating in financial analysis of projects and business processes. Ensuring that decisions are made considering financial aspects and profitability.
• Leadership: Coordinating and managing the BA team, providing mentorship and guidance to junior team members. Implication in recruitment and training processes.
• Risk Identification.
• Mentorship.
• Opportunity Identification.

Connections Consult is a European innovative technology company, founded in 2005, in Bucharest. Over the past 10 years, the company has reinvented itself several times, gone through different stages, and gained robustness and maturity. Now, Connections is ready for new challenges.

Connections offers businesses the opportunity to improve and align with current digital trends, through the use of technological tools to boost their strategic KPI and adapt to global market challenges. Connections marked, in 2016, the first steps of regional expansion with the opening of offices in Belgrade, Serbia, and Sofia, Bulgaria.

Connections brings together RPA, cognitive computing, and artificial intelligence to project, architect, and offer the best-in-class digital business solutions. The company has built an integrated services model, based on market needs and internal competencies.

The portfolio of services includes software development, BPO, and automation and integration systems. Connections is not just another IT company. You might not believe it, so you might want to see it for yourself.

Connections is an IT outsourcing company from Romania, founded in 2005, in Bucharest. We have three major areas of expertise: Business Process Outsourcing, IT Outsourcing Services, and System Integration. We are involved at all levels of the outsourcing process.

With a strong recruitment team, qualified in the IT services and projects domain, and a flawless internal procedure flow that respects ISO standards, Connections ensures excellent IT outsourcing services. Additionally, Connections has a specialized division that brings together IT subsystem components and ensures their functioning together.

We look forward to getting to know you and joining the Connections team!