Business Analyst

What You’ll Do:

Reporting to the Manager, BA, you’ll be responsible to engage with stakeholders as an advocate for the business to identify and describe business needs in terms of process and business requirements that will provide the best available solution to satisfy the need.

The core parts of your role will be to:

• Elicits information from various stakeholders, perform needs/requirements analysis, and assists with the identification of problem statements.

• Examines and validates business needs and goals. Captures and assesses requirements, process and business problems to propose solutions and recommendations that improve existing business processes and promotes effective and appropriate system solutions.

• Contributes to the evaluation of current state and future state business processes, perform gap analysis and develop/ implement process improvement solutions. Documents business requirements, including creation of process models, maps, workflows, data models and diagrams.

• Additional activities may include: leading/participating in working groups, information sessions, strategic planning, business capability planning, etc.

• Contributes to the development of test plans/scripts as required and the execution of the test plans in conjunction with business units and the project and/or initiative stakeholders

• Collaborates with stakeholders to determine project scope, vision, cost benefit analysis, risk factors. Contributes to the development of detailed plans in support of the business goals and in compliance with project methodology.

• Translates conceptual business requirements into a clear, comprehensible, simplified manner that is comprehensible to all stakeholders.

• Follows organizational standards to maintain quality of service and confidentiality

• Supports the development of practices and processes to ensure adherence to quality standards, change management and release management processes. Identifies strategic opportunities to add value to the business through the improved processes, standards and methodologies

• Manages and tracks the status of requirements and can clearly illustrate the connectivity between business goals/needs, defined requirements, delivered solutions, testing and validation throughout the project lifecycle.

• Provides consulting services to departments and users to enhance the use of existing information systems and processes.

• Analyzes metrics and provides recommendations/requirements/solutions to improve business intelligence to support management decisions.