Business Analyst (m/f/d) - Processes & Digital Solutions

Your Role

As part of our Quality and Process Management (QPM), you will analyze and question existing processes. Together with the business units, you will develop practical digital solutions – from idea to implementation.

You will combine business analysis, process design, and technical configuration. You will work cross-functionally at the interface between business units and IT – currently, mainly with Jira, Confluence, and related applications. At the same time, you will shape the further development of our platforms, automations, and AI-supported ways of working.

Your Responsibilities

• Analyze, document, and specifically improve business processes and requirements

• Harmonize and standardize cross-departmental processes – for example, in Support, Sales, Product Management, Development, and Project Management

• Examine requirements for benefit and feasibility, develop alternatives, and advise business units

• Independently configure and further develop digital solutions, e.g., workflows, forms, permissions, dashboards, knowledge structures, and automations

• Moderate workshops and coordination meetings and accompany the introduction of new processes and solutions

• Practically test AI-supported and other new tools, use them meaningfully in daily work, and evaluate potentials for automation and integration

What You Bring

• You have completed vocational training or a degree in Business Informatics, Computer Science, Business Administration, Process Management, or a similar field – or you have comparable practical experience

• You have already worked with business processes, for example, in Business Analysis, Requirements Management, or comparable tasks

• You have already gained practical experience in configuring digital applications, workflows, or automations and enjoy trying out and further developing your own solutions

• You constructively question requirements, think beyond individual departmental wishes, and convincingly advocate for solutions that are sensible, sustainable, and as standardized as possible

• You work independently and solution-oriented, contribute your own ideas, and value open, constructive exchange within the team

• You enjoy practically trying out new technologies and AI tools, use them for the development and implementation of solutions, and can realistically assess their possibilities and limitations

• You have very good German language skills and good English language skills

Experience with a specific product is not decisive, but rather your process understanding, technical talent, and willingness to learn new systems. Programming skills are not a requirement.

Your Benefits

We offer you a flexible working environment with 28 vacation days per year for a 40-hour week and hybrid working at the Berlin location as well as from home. Benefit from professional development opportunities, structured mentoring, and a company laptop. For your commute and on-site meals, we provide benefits for public transport, compensation for travel expenses, a cafeteria, and free drinks. In addition, you can expect employee discounts, team events, company parties, and barrier-free access.

Your First Months at Nexus Deutschland

In the first few months, you will familiarize yourself with our e-health products and the specific processes in the healthcare sector. You will work closely with our team in Berlin and manage your first own analysis projects.

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