Business Analyst - JHB (Hybrid)

A leading and forward-thinking fintech company is seeking a dynamic Business Analyst to join their team in Johannesburg, GP. The company operates across insurance, telecommunications, and digital payments, driving accessibility and inclusion through technology. You’ll play a central role in crafting intelligent, user-centered systems and process enhancements, empowering communities across Africa.

Responsibilities:

• Analyse and document current business systems and operational processes.

• Facilitate discovery workshops and gather requirements from stakeholders.

• Design process flows, user journeys, BPMN diagrams, and UML models.

• Write functional specs, user stories, and clear documentation.

• Collaborate with developers, QA, and UAT teams to validate features.

• Support CI/CD pipeline implementation and DevOps practices.

• Identify inefficiencies and propose scalable, creative solutions.

• Provide training and ongoing support to end users and internal teams.

Requirements:

• A tertiary qualification in Computer Science, Information Systems, Engineering, or similar.

• 4+ years of experience in a Business Analyst or similar role.

• Strong problem-solving, documentation, and communication skills.

• Experience with Agile methodologies and cross-functional product teams.

• Proficiency in business analysis tools, BPMN/UML, user journey design, and functional test planning.

• Knowledge of ERP systems and fintech platforms (advantageous).

• Understanding of APIs, system integration, and software architecture.

• Familiarity with authentication and authorization principles.

Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at [email protected] or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]