Business Analyst

Key Responsibilities:

Data Analysis & Reporting

• Perform complex data queries, extraction, and reporting using SQL.
• Analyze financial and operational data to support strategic decision-making.
• Generate actionable insights using tools like Microsoft Excel, Power Query, and other reporting platforms.

Billing & Accounting Support

• Manage invoicing, reconciliation, and billing procedures in collaboration with the Accounting team.
• Ensure accurate financial documentation and compliance with internal policies.
• Apply basic accounting principles to support financial workflows and reporting.

Documentation & Process Management

• Develop and maintain business documentation, reports, and process manuals.
• Edit and format PDFs professionally to meet company standards.
• Organize financial and operational records for efficient access and retrieval.

Client Interaction & Onboarding

• Engage with clients to gather and document business requirements.
• Support client onboarding and ensure seamless integration into company operations.
• Translate client needs into actionable product features and workflows.

Automation Skills

• Implement automation solutions using VBA, Power Query, and other relevant tools to improve efficiency.

Collaboration & Communication

• Work cross-functionally with technology and business teams to deliver solutions.
• Communicate effectively with senior executives and stakeholders.
• Design process flows and business diagrams using Visio; create presentations in PowerPoint.
• Support integration projects and day-to-day operational requests from stakeholders.