Branch Manager

You ensure that the performances of your branch always improve by directing your team, rolling out commercial policy and ensuring that your branch is well-led. You are also responsible for providing a quality service to all your customers in order to contribute to Rexel's economic results.

Developing sales in the branch:

• Encourage and guide the customers of the branch by presenting tailored services and offers,
• Develop the attractiveness of the branch through regular sales events,
• Maintain a close relationship with representatives of suppliers,
• Analyze the branch's expense account and develop commercial actions.

Managing internal teams:

• Perform and lead leadership tasks,
• Communicate the performances of the branch and the pôle to your teams,
• Participate in hiring employees for the branch,
• Motivate and develop the skills of employees.

Caring for the best customer experience:

• Develop a close relationship with your customers,
• Stand personally and professionally by your customers,
• Guide and provide security to your employees when negotiating and defending prices,
• Redirect the customer to the most suitable channel according to his needs and working method,
• Actively participate in developing the customer base in collaboration with the sales force team.

Caring for effective management of the commercial agency:

• Care for or guarantee the management of disputes with customers.