Emergys
6 months ago
BMC Technical Support Consultant
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Company information
- Company
- Emergys
- Location
- India India
- Posted
- 6 months ago
Job description
Advanced Troubleshooting & Log Analysis – Expertise in diagnosing and resolving complex software issues. BMC Product Expertise – Hands-on experience with BMC solutions such as Remedy, Helix, Control-M, or TrueSight. Debugging & Software Tools – Proficiency in replicating issues and using debugging and diagnostic tools. Case Management & Escalation – Strong experience in incident management and collaboration with R&D teams. Technical Documentation & Communication – Ability to create knowledge bases, write technical documentation, and communicate complex technical information effectively. Strong analytical skills and attention to detail required.
Required skills
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