Billing/Customer Relation Executive

Position: Billing/Customer Relation Executive
Experience: 2–3 years in billing, invoicing, and government coordination, preferably in a services-oriented industry.

About the Company:
WeVOIS Labs Pvt Ltd is a leading solid waste management company dedicated to providing comprehensive and sustainable waste collection, transportation, and processing services.

Job Summary:
The Billing Executive will be responsible for executing billing, invoicing, and payment follow-up processes for our clients, particularly Urban Local Bodies (ULBs). This role requires accurate preparation of invoices, diligent follow-up for payments, and maintaining strong professional relationships with ULB officials to ensure smooth financial operations.

Billing & Invoicing Operations

• Prepare, verify, and submit monthly invoices along with supporting documentation to ULB officials.

• Ensure invoices are accurate, complete, and comply with contractual terms.

• Cross-check service delivery records against billing requirements to maintain accuracy.

Collections & Follow-up

• Visit ULB offices for invoice submission, follow-up, and payment coordination.

• Track outstanding payments, address discrepancies, and follow up to ensure timely collections.

• Maintain payment and collection records, preparing basic status reports for management.

Client Coordination

• Act as the primary contact for billing-related queries with ULB officials.

• Build and maintain positive working relationships to facilitate smooth communication and timely payments.

Documentation & Compliance

• Maintain organized billing records, contracts, and communication logs.

• Ensure billing and collection processes comply with company policies and applicable regulations.

• Assist during internal and external audits by providing relevant records.

• Bachelor’s degree in Commerce, Accounting, Finance, or a related field.

• 2–3 years of experience in billing, invoicing, or accounts receivable, preferably with exposure to government coordination.

• Strong understanding of billing procedures and basic accounting principles.

• Good communication skills in both English and Hindi.

• Attention to detail, accuracy, and good organizational skills.

• Ability to work independently and meet deadlines.